Carriers / User Reviews

it has attractive plans but their customer service is at its worst....they rip off money from you like anything ...they make it almost impossible to cover for your loss... i am stuck with wind and would love to switch as soon as i can...and i will never ...ever recommend it to anyone.. my husband has... More

I bought myself an HTC Panache today, and it was a great deal. I have a really fast unlimited data connection, unlimited texting and calling, and I got to keep my old number. Pair this with no credit checks and a friendly salesperson, and you have an awesome carrier.

Thanks Mobilicity!

The 3-4 hour number porting turn around was a delusion. It took 5 days, and multiple phone calls and visits to WIND locations. SIM card and pre-payment for service was taken off my card without disclosing terms and conditions until after SIM was activated and the store placed a test call, thereby agreeing... More

Wow - if I can switch back to my previous provider and pay 3 times more - I'm going to do that today. Terrible service - the tech service people just hang up if they don't want to answer your call after being on hold for 20 minutes - the people in the stores just shrug when you return to... More

My mother bought me a phone (Samsung Galaxy Ace) for christmas. Upon purchase, she was told that I wouldn't need to have a credit check done in order to get a cell phone plan. On boxing day I went to have the phone hooked up, and was greeted by a lady asking for a credit check. After coming back... More

Should have checked this board before signing up with SOLO years ago...lost our phone and tried (for 6 months) to cancel service...SOLO conveniently has no record of any of our calls and continues to bill. This is verging on fraudulent and I will dispute my account. I strongly suggest taping your call... More

i was with wind for 2 months after i switched because i was being charged up a storm on a 2 year term with telus..it was nothing but problems..the signal always died out and would constantly say wind away when i was in a wind zone and calls and text messages would sometimes go through and sometimes not..i... More

I just wanted to take a minute to thank all of you for taking the time to write these reviews. I was going to sign up with Wind tomorrow. After reading through 3 pages of nothing but soul crippling disasters, there is no flipping way I'm going anywhere near them. I'd rather pay double and receive... More

My Kid's walkie talkie has better signal strength and reception than mobilicity's $246 million investment . No signal even at home or indoors i have to go out to make a phone call, wrote to Dave the ex CEO and he told me maybe i am not the right FIT for his company. Wow...no wonder you lose... More

The 24 of december, i called Fido 611, because my text message was not working. They did something, and they ask me to call later. I called later in the day, because it was not working, they did something, and they lock my phone. I always pay the bill in time. I try to call again, and they told me to... More

i was with mobilicty for about 3 months..nothing but dropped calls..bad connections and weak signals...only reason i put up with it that long was because prepaid for the big 3 wasnt up to par at the time..if your in a mall or driving or in a building...you may as well leave the phone at home or in the... More

I've had a phone with them for just under a year now. Several times in the past, when I've added services to my phone, they have randomly "forgot"' to add the service and I was charged for them. I've spent far too much time on the phone with them trying to fix their screw-ups.

Most... More

Judging by most of the comments and the poor customer service rating of 4/10, has me thinking again about switching to this company.
My contract is up with my present provider in April. I was going to switch to Wind, being a new company and offering some very good deals. However now I will wait and see... More

I have been a Verizon customer for 11 years, they have always gone the extra mile to keep me happy even if the error was my fault, Prior to Verizon I was an AT&T customer, and let me tell all you doubters....Switch away.....you will be back after that contracts expires, no other company can c... More

I live in Vancouver under their "complete" coverage. I will randomly go between "away" and "home" while in the same location (my house). I turned off "away" charges so I wont get charged for anything, it also means it doesnt work while in "away" mode,... More

I don't recommed them at all. Tower power is weak, very weak signal inside a mall, can't even talk to your friend within visible distance in the mall. How good can it be. They can promise to give your the world ( limited everything) but if they don't work/deliver, what's the point.... More

It is the by far, the WORST experience I have had with any telecommunication providers.

I activated a new account on 2011/12/21, and requested transferring my phone number from rogers.
On 2011/12/22 the number was not ported over, and I cannot make calls, only data was working.

I called Customer Support... More

I don't recommed them at all. Tower power is weak, very weak signal inside a mall, can't even talk to your friend within visible distance in the mall. How good can it be. They can promise to give your the world ( limited everything) but if they don't work/deliver, what's the point.... More

Mobilicity is a very new company, and i believe people are expecting the best out of this. The goal mobilicity tries to achieve is simplicity and mobility. If people are expecting amazing reception and full Canada coverage go to the big three and pay 3 times the amount. Yes i do experience dropped calls... More

Nothing but dropped calls, no connectivity and bad reception, dont rely on mobilicty if your stuck in a emergency lol, I live in bc and mobilicty stores are closing all over the lower mainland and retailers dont wanna become authorized dealers anymore, everyone I know including myself who have been with... More