Carriers / User Reviews

I've been with bell for 2 years on a blackberry, had extended warranty but never had a problem with the phone. Last week I upgraded to an HTC touch screen, and it fell less than a foot off the floor a matter of days after buying it and the screen completely shattered. Along with poor customer service,... More

Had numerous problem with regards to Network availabilty. Still not solved. Therefore, I want to switch to another reputed compnay. Accounting process is very poor. For example, I canvcelled my U.S. Calling feature in October. But they kept on chargimg me $10.00 a monthe and now brought my credit in... More

Try and be fair and try to write more than just a few words. If you love them, tell the world why exactly. If you hate them, tell everyone what it is you hate and why you don't recommend them.

I have a Blackberry in a Contract with Fido. In the beginning my new phone had problems with its battery....it will die within 2 hrs even after fully charged. I went to the fido kiosk and they sent it for repairs. I was told that the whole phone was replaced. And the (another New-New Blackberry)... More

My dad gave me his LG phone which has the plan of 30 dollars per month and transfer my name as the owner of the phone. Then my GREAT DEPRESSION starts, by that time i never made a late payments and even pay them in advance once i got their bill. Its been 4 months but they are only sending on mail on... More

I have been a Telus customer for approximately 4 years and have never had an issue until I upgraded from a LG Keybo2 to a BlackBerry Style. Worst decision ever. I was not informed that my "smart phone" did not have the capability of sending picture text messages. I use my phone primarily... More

Pros: No contract, immediate, cost effective.
Cons: So-So coverage.
Anti-customer service.
Promotional lies about $40.(PERIOD) NOT TRUE if you elect to pay monthly bill instore or using their 800phone: they charge you 'service fee'????? Have had issue with online payment 2times this... More

Whenever I call Bell I am put on hold for anywhere up to an hour only to be hung up on or transferred around in circles. The reception in my area is terrible but they refuse to acknowledge this. They keep saying the service is fine but it is not. Also, they have been charging me for calling numbers that... More

Signed a plan with 2 phones ,Their reception is retarded any where we are ,Using a BB 9700 bold and a samsung captivate not cheap phones high end,signal is the worse i have ever seen on phones and lots of dropped calls,pay over $100.00 a month for junk service,Talking to them at the office, you might... More

Fido is horrible. I've been with them for 7 years, got behind in payments, they shut off my phone with no warning and I then had to wait on hold forever to finally talk to someone to let them know that I made my payment earlier and they talked to me like a child saying they'd let it go this... More

I had a three year contract with SOLO mobile and can honestly say the actual cell phone worked well and didn't have any issues. The service provided by SOLO is absolutely horrible though. I was on a plan that had free call display and free voice mail but had to call them EVERY MONTH to have the... More

WIND Mobile has saved my life and my wallet....OK to all those who feel the service is crap......of course it is...ITs a Brand new Company and maybe due to a lack of info...it has been explained to me that their air space is not huge and wont be able to provide service outside their service areas. So... More

First smartphone - quite impressed. Great price. Lots of features. No coverage in my house. Either one bar or none. I lived at the top end of Oakville. 10 minutes away at the mall where i bought it - no probs - 4 bars...

They told me on the phone they don't guarantee service inside buildings.... More

Same problems as many others with cancellation issues. Try asking to speak to a supervisor. "I am not authorized to escalate this call. " No record of authorization for daugher and husband to speak to the account. No record of several calls to cancel. Can't cancel in writing you have... More

I am a customer of Virgin Mobile and paying my Bills regularly. All of a sudden I got a huge bill and request them to settle it in small installments. First few hours they gave me run around and then one of the Worst Customer Care Speacialist (they need a good training workshop as all looks to me very... More

Poorest service ever. Don't bother. Beware of huge sneaky charges on your account.

I have had basic $15.00 monthly service from Wind for about 2 months and the last time I topped up with $50.00 my account was drained completely before the end of the month with out ever hardly using my phone. I called the company to find out what happened and they said I had data I used up...ok fine.... More

WARNING! do not be fooled by how nice they are to you while you have yet to sign their contract. THE BILL WILL NEVER BE WHAT YOU SIGNED UP FOR. they have hidden fees which were illegal a while ago, but that doesn't stop them.

NEVER USE THIS COMPANY, I DID AND MY BUTT IS STILL SORE. there are so... More

I have been with Rogers for a long time and the bills are rediculasly high. Over the past 6 months I have paid $1,463.00 which averages almost $250.00/mo. They continually charge me roaming when I'm not even in the US and then cut my phone off while the bill is being reviewed by them, which they... More

I switched because i was tired of Robers robbing me every billing cycle. As a student on a budget i started feeling anxious about my bill every month...
I was frustrated enough to settle for a much lower service and decided to switch to Mobi... since then ive noticed the service to be A LOT better than... More