Carriers / User Reviews

Had to quit this poor quality provider yesterday! My wallet was always empty and cost me the same as bell if not more in the long run. Use two cups and a string, it will work better than MOBILICITY....

I called the customer relations many times to change my plan. I have a plan which I haven't updated for years and realized I was paying a lot compared to others.
They were not helpful at all. I even have the names of the people at customer services, they replied in monosyllable which made the conversation... More

Being a solo mobile customer has been the absolute worst experience. I signed into a 2 year contract and a solo35 plan which is supposed to cost me 35$ a month. I have consistently been getting bills of over 120$ since i began with them and whenever i call customer service they are very hard to understand... More

Since I want to be in contact with my friends all time, unlimited talk + unlimited text for $25/month is great deal for me.

Lovin' Mobilicity.

Despite some small issues, paying less than my home phone for local calling & texting. Just amazing.

I love the comments I see and of course they are great comments and some not good ones but I live in Ottawa and I just felt to say a couple things. I have had Mobilicity for about 4 months and yes it is limited for the unlimited coverage but what is your bills with the company plus all the fees. If you... More

I bought a Nexus S with the unlimited data,voice,text plan. I live in the GTA, thinking coverage will not be a problem. To be fair, the company is only a year old. In some places, the signal is real strong. But unfortunately, where I live is a dead zone. What makes it worse, the phone will either switch... More

I've had a cellphone plan with Bell for 5 years. They represent everything wrong with North American cellphone companies: Rip-off plans, frequent billing mistakes, misinformed customer service reps (although there are some good ones); I have also encountered a couple lying employees in a store... More

Ever since I've been using Virgin I've had intermittent problems receiving text messages from other carriers, spending dozens of hours on the phone with customer service and tech support. The coverage is also pretty crap. Since I started using their service, they've raised the prices... More

Wanted to cancel plan last June as I was wondering when my 3yr term expired. I was told I had to buy out term and needed 30 days notice. They also told me my plan was overpriced and could be changed - that being said it would extend for new 3 year term. I was going out of country for summer and they... More

Asking for any kind of answer with client support resulted in cryptic answers. This business is a SCAM. Nowhere else in the WHOLE world will you pay that much for cellphone service. Why is everyone staying silent ? For effective complaints : http://www.bbb.org/canada/

Just purchased Moto Spice +#35 plan in Richmond (suburb of Vancouver. Am extremely unimpressed with spotty coverage. Have on many occasions had no coverage in areas where there is supposed to be unlimited coverage. In a mall or other buildings where my Rogers phone had no issues, my Mobilicity phone... More

After being completely unsatisfied with Wind's customer service I decided to switch carriers. I was told when I bought the phone that it was unlocked and that would be no problem, not the case when I went to do so. So now I have a 2 month old phone that is garbage, and a headache from spending... More

Fido was by far the worst cell phone company I have ever been with. My plan with all the add ons was aprox. $100 per month, with a plan that expensive there should have been no way for me to go over that but somehow every month it happened and the fees they would charge were absolutely horrendous! Customer... More

I switched my Rogers phones three weeks ago. 3 hours later I noticed that I did not receive a signal in my house. I returned to the store at Hazeldean Mall Kanata where I had to re-purchase two sim cards at Rogers store in order to be reactivated. I then went to Mobilicity (in the same mall). Mobilicity... More

I switched my Rogers phones three weeks ago. 3 hours later I noticed that I did not receive a signal in my house. I returned to the rogers store at Hazeldean Mall Kanata where I had to re-purchase two sim cards at Rogers in order to be reactivated. I then went to Mobilicity (in the same mall). Mobilicity... More

I'm on my my 2nd phone since receiving as a gift at Christmas time. 1st phone went haywire shutting off by itself and turning on by itself, reading card...then going through the whole process again. Now my 2nd phone is doing the same. I think I may upgrade, I think this model has a quality issue... More

frank santaguida

2897001057

i called this morging to talk to a supervisor to make a point of problems on my phone the responce was they were all in a meeting

THAT BEING SAID I WILL NOT TOP UP THE PHONES GOING IN THE GARBAGE AND I WILL BLOG AND AND INFORM THE 20 FRIENDS I BROUGHT TO WIND TO DO THE... More

Here is the situation: I activated a Blackberry Tour in December 2009 on a 3 year contract. When phone stopped working, I paid outright for a Blackberry Pearl in September 2010 as neither Bell or Best Buy would honor the warranty on the phone. Thats all fine and done. Here is where it gets stupid.... More

I have been a Telus customer now for about 2 months and I must say that I am verry impressed by the service that they offer. After being with Bell for the last 5 years, it is refreshing to see a "big 3" carrier doing such a great job.

The service is reliable and has yet to drop a call. Their... More