Carriers / User Reviews

Three hours of being transferred to twelve different reps first try, another hour and four more reps the following day, NO KIDDING!! Still no resolution to being billed for service that was cancelled, unable to cancel until over billed fees paid in full. This is corruption at it's finest.

we recieved a call saying we won a bell solo phone . thinking they were with Bell we took a phone and asked that it be put in our daughters name . they said yes it is now 8 monthes later and we are still getting bills in our name . We have asked to cancell and they say we now owe almost $500.00 because... More

Been with telus since 2005. Having a phone has been covenient these past 7 years. that's about where the positive aspects end. The number of times I've been angry with their services far outnumber the times I remember being happy with them. #1. I'm the type of guy who prides myself on... More

this phone company sucks
they are aweful
i just changed numbers but their sales person
messued up and i was billed 300 dollars for a cancellation fee
and they said the only way i could get out of it was to pay it
or extend my contract for 3 more years
dont ever go with rogers
if you want to throw away... More

I was a Sasktel and Sasktel Mobility subcriber for many years and everything was great until they started charging me roaming on a novatel wireless internet stick that sits in the window of my house. I had even taken it in to the local Sasktel store where one of the techs made sure it was in home only... More

I have been a virgin mobile customer for 7 years now, & I Can honestly say I have never had a problem with their services. I have GREAT service almost everywhere I go, I have never had extra charges or anything, My bill is constantly the same. Any minor problems I have had were always fixed within... More

please stay away from bell. i could give you a long storey about billing problems & customer service (convergys call centers) & even being billed an extra $500.00 after my contract was fulfilled but i won't , so please save yourself alot of headaches...

The service is terrible. The coverage sucks! And what is worse is that their contracts equal to huge fees, small print, and rules and regulations that are not disclosed prior. I would rather use the payphone than deal with them again.

I have a cell phone and internet stick- moved to Whitecourt, AB. Both the cell phone and stick have NO reception. Rogers not cooperating with me for customer service. DO NOT BUY PRODUCT IF YOU LIVE IN WHITECOURT!

had a little bit of a dilemma with their payment system, when purchasing the phone I used Amex for credit rating check, which is the only credit card that i use and own. a month later I want to set up a monthly payments though the credit cards, no option for Amex on the website??? Okey, called customer... More

I had stick internet and wow what a terrible terrible service..........customers be ware this is worst and i mean this worst than a 56k....you wont be able to chat and good luck reading email...youtube forget it and the hours of 6 to 12 midnight simply and sometimes impossible to view pages.... customer... More

I ordered a data stick online. Confirmation email said it will take 2 to 5 business days for me to receive the order, and an order tracking # would be sent out shortly. Two weeks later and I still did not receive an order tracking #. Called in to cancel, waited 10 min in line, customer care forwarded... More

First things first, the only plus I can give these guys is ive had no issues with billing since I have signed up with them. My bill is the same every month +/- a few dollars.

Now if you want to find a comany with reliable service, steer WAY clear of these guys. I have been nothing but frustrated with... More

Have been with wind 2yrs very happy,super cheap.No contract unlimited everything
including log distance across us and canada,40 bucks a month.I watch netflix constantly on my phone use the hotspot to surf the net with my computer(not the fastest)but itsfree.Their 40 dollar plan is 40 dollars.I 've... More

I bought a wind phone and use it on their "Pay Your Way" plan. 20 cents a minute if you're calling someone next door or anywhere in Canada or the U.S. Plus when I signed up, they had an offer of free incoming local calls (within the Wind zone of course). The only hitch I had was when... More

I have dealt with almost every cell phone company rogers,bell,fido,virgin mobile....etc

I came to the conclusion ..they are all the same crapy customer service ,extra charges on every bill, hidden fees, unexplained issues...and the list goes on not that wind is better but it is the same has its own... More

the customer service in Egypt is the worst customer service I have ever had. Every time I call I get a C.R. from Egypt and they always make mistakes, and tell me to do things to my phone that actually damaged my phone. I Hate this company now, I rather pay more then be with such a headache.

My boyfriend purchased the Google phone with Mobilicity and the $25 unlimited data/text/talk plan + $8 voicemail. We compared the phone service against my Rogers phone, in different areas (West Vancouver, Surrey, North Vancouver, Vancouver) and found that the service was comparable, and at times, Mobilicity... More

For starters i signed up for Socialite 20 gave me 50 Bonus Minutes, Unlimited text, and unlimited mobile browsing for 20$, now they only give 100 mbs of data...what on earth is that crap i pay never late and they cut me like that anyway there signal is not that great don't get service in basements... More

Please listen my advise, never hook up with virgin mobile. This is my horrible experience in my life. Such a bad , uneducated customer service. When I ask question they don't have any answer.