Carriers / User Reviews

Rogers is the worst ever. The prices are sky-rocket high, the internet goes at a snail's pace and their customer service is just plain stupid. They are charging us for something we didn't even want- a data plan which costs like million bucks. It was their fault that they "forgot to remove... More

Have used verizon for 3 months in the winter when we are on vacation in Florida for 5 years and every year we get bills that make no sense and have a difficult time trying to correct it . example service required Jan 4th to April 4th and they want to bill us also for December also they didn't connect... More

I've been their customer for 3 years just because at the time I needed phone there were no other options and then I stuck with the contract... Finally, the contract was almost over and I was looking forward to go to another company with more reasonable prices. I called Rogers 30 days in advance... More

Hi all, I had an unpleasant experience recently with Fido reps that I wanted to share.

Four weeks ago I ordered 2 SIM cards for my wife and I over the phone. We had previously been with Petro-Canada and enjoyed good service, but Petro-Can has no data-plan and so we thought we'd make the move to... More

I tried to switch $35 a month prepaid (plus $25 data add on) to a $25 a month (still keeping my data add on) just so I could keep it at an even $50 and not $60 so I wouldnt have to buy a 50 dollar and a 25 dollar phone card..all they could say was, this will not work. you cant have 2 plans. Correct me... More

Due to be new in Canada Rogers asked me for a $200 deposit promising it will be returned after 12 invoices if I pay all the 12 bills on time. I am on my 15 invoice, never been late on any payment, with two lines on my account, paying around $140 per month and still they are holding my deposit.
I called... More

Great plans, decent store employees, decent selection for such a small provider. Never had a problem with the bills being wrong or charging me for something they told me was free, none of that Rogers BS.

I do have one complaint, and that is frequently losing signal, seems my house is a dead spot or... More

I would suggest to check every day your data usage by using an app and on rogers website. I didn't and was surprised to see the info on my data plan usage on rogers website. according to them I usend 1.5Gb in less that a month. however, I don't use a lot my phone. I use the email service, facebook... More

I Like to try new technologies and see if it works for me well. that's why I registered for rogers one number. hereafter i will name it RON - Rogers One Number.
the billing is ok - no any charges.
the quality is very very poor. first, it blocks receiving calls on my cell phone. I contacted the technical... More

I have a pay as you go which comes off my credit card monthly. I use my phone rarely to build my minutes. I had around 46.00 built up, when my credit card ex. date changed. Virgin Mobile still took out the monthly payment they also took all my min. When I called they were of no help and said they e-... More

...You will regret it if you don't. Really bad customer service. Good luck trying to get your money back once they screw up your bill! They really really don't give a crap if you leave their service. You would expect this bad service if you were tied to them by contract. This company is going... More

i've been a rogers customer for 3 years, and here are few thoughts about their service.
a) their service for sure doesn't worth money that you pay.
b) if you have a problem with a bill, it takes forever to get the problem fixed.
c) if you finally decided to leave rogers, they would charge... More

I had an account with solo mobile for about 2-1/2 years. At the end of my first 2 year contract, I called in to cancell it to get a new phone and account. The women who took my call assured me my account was cancelled. I proceeded to get another phone and new number on a different account. One and a... More

Don't be deceived by Roger's offer, especially if you are renewing your contract! I strongly suggest you move on with another service provider, as Roger's don't keep their promises!! Don't be scammed by their offer!!! They are not reliable, responsible or trustworthy providers... More

Great so far since opening and super fast internet on my Nokia N9 (pentabanded) but there just 2 things that does bother me:
1. I go to school @ SFU and completely no service here, on roaming all day.
2. There no service on the Canada Line (the whole underground part from Marine Dr. Stn. To Waterfront... More

Do you want to sign up with Wind? Be prepared to receive crappy customer service. My daughter still does not have a working phone after 16 days and their is no end in sight to this ordeal. No one from Wind got back to me in response to my email:

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Spent 2 hours either on hold, being transferred around or being lied to last night. Daughter is 13 with her sports team in the U.S. trying to call home to Canada with the $40 extra long distance plan we purchased for her. Can't call out. They even accidentally put me through to BELL tech support... More

For years I had a U.S. phone because Verizon provided better service at a lower cost than any carrier in Canada. I travel through B.C. a lot and call the U.S. quite a bit so I was disillusioned when I had Telus and going to Whistler would cost me long distance and I would pay $25 a month for the privilege... More

Hello every one , I do have 3 phones with Public Mobile, just want to let you know that i am very happy with them,also all my friends and family memebers who join them are as well happy.Last saturday I went to pay for son phone service to Dixie & Dundas location and when I walk in... More

I bought a Petro Canada pay as you go phone for my mother. She is somewhat intimidated by technology, but since she travels alone on occasion I wanted her to have the security of a cell phone. She has bought prepaid time twice since she got it and the first time, the clerk entered the code for her at... More