Carriers / User Reviews

I decided to go with virgin mainly because i thought they were the best and i wanted to join for a long time. So i got my phone and the staff were amazing they were great. I bought my phone 5 hours from my home and i was told i could return it after 2 weeks to any virgin kiosk or store. Well that was... More

This has to be the most inept company ever!! Billing on line doesn't work but that is your fault. I will go back to writing letters over a Solo phone again!!

We signed a 3 year contract with Telus a year ago and during the entire year we couldn't receive calls, and the phone had no service. The only thing we could do with this phone was to call others, we can't receive calls for they claim that the service is busy. Calls last about 5 minutes before... More

there first smart phone is nice to bad my other smart phone was not working with the service so i had to buy this one well its good and no issues with the phone and its the galaxy 550 or galaxy 5 series so hope more smart phones come out for them

Have been a mobi sub for more than a year. I havent had any issues with the service. My bill has been reduced from $110 with bell to $33 with mobi. I would really recommend this company.

I got an HTC phone through them (through wireless wave), with a contract in November 2011. February 3rd 2012 the phone just wouldn't power up. No reason for it, just stopped working. I called customer support and got the ball rolling on sending the phone back to them for repair on February 7th.... More

I was in the koodo shop to cancel the koodo service and this guy and girl in store they are like don't cancel sir you have your koodo money in it, which is yours and you can take cell phones from it so I bought the cell phones. Then after two months i recived the last bill saying you have 156 dollars.... More

My name is Abdul i was a good customer with bell mobility from last five years but now when i am trying to reach customer service first, they take almost 30 mins to answer your call second, when they answer the call they never help. Lets take my example i have asked them as i had to cancel my contract... More

Contrary to the very polite and friendly text messages send to your phone by some automated system Wind Mobile's actual customer service is good only for repeating scripted excuses while refusing to resolve your issues. Worse if you ask to speak to a manager you are told that he or she agrees with... More

I started Charter since early 2011. At first i thought it wouldn't be bad because of roger's support. It worked quite well for 2-3 months and i start noticing drop calls. Furthermore, my friends been complaining about me not picking up the phone.

Call customer service but their attitude was... More

Since Fri. Feb. 17th I have been trying to top up my phone at London Drug Store in Mission, B.C. and all it says is "we are having technical difficulties". Again on Monday Feb. 20th, they tried again and got the same response from Virgin. Today, Feb. 21st I tried the London Drug in Maple Ridge,... More

I had no issues or resignation about signing on with bell when i moved back to Canada. Was i ever in for a huge and dissappointing surprise. First i would not have any service to make phone calls on my so called cellular phone, but low and behold there would be phone calls made on my account that i did... More

In Lower Mainland Vancouver, this phone company has the worst reception and service. Multiple dropped calls all the way from North Van, Vancouver to Coquitlam. Worst service ever as they will committ to one thing and then say sorry that person didnt know what they were talking about. They would also... More

To anyone who is looking to purchase a cell phone plan, please do not go with Rogers ! They are literally the worst phone company I have ever dealt with, and anyone I talk to always agrees. I got a 3 year contract with Rogers a couple years ago, and within 3 months, my phone stopped working. It wouldnt... More

On more than one occassion Bell the company on whole has left me quite dissatisfied. As a returning customer for their mobility in 2009 I was informed that I had all these points towards a new cell phone which I got, I also made some changes to the account. What they did not tell me was that I was signing... More

Telus is supposed to be a telecommunications company --- They are the worst communicators imaginable, both with clients and within their own departments.

I called to set up an appointment to have a Telus home phone line connected and had to wait a week & a half before someone could come on a Saturday,... More

i switched to chatR in 3 days...i was so sick of this network...it dint even work in downtown toronto..let alone GTA....

Been using them in KW for 3 months now, have no problems yet.

I was speaking qirh customer service but the service person that was helping me barely spoke English. I asked several questions and the reply was 'yes' but it wasn't the answer I was looking for. I think they were saying 'Yes' meaning 'I hear you' but not 'yes'... More

After reading a few posts I came to the conclusion that this kind of forum and many other cellphone forums out there are just being used as a means for people to vent about something they did not fully understand so they messed it up. If you are reading through reviews like this get informed properly...it... More