Carriers / User Reviews

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Carrier User reviews (2935)

Mobilicity Mobile Freedom
Great signal strength.
Mobilicity

Mobile Freedom ( about 1 month ago )

9/10

I've been with Mobilicity for almost three months now and I'm not sure what some people are complaining about. Here in Ottawa we have a very strong signal. I listen to the internet radio all the time. It works even inside the elevator. That was never the case with Rogers. Not once my phone... More

Virgin Mobile Canada Giterdone
Absolute CRAP! Ever since Branagan sold out to Bell!
Virgin Mobile Canada

Giterdone ( about 1 month ago )

0/10

I've finally had it. Cancelling tomorrow morning. Got a call from a collections tonite for non payment. I've been waiting for a detailed Bill from Virgin for about a month (that's all it takes before they send the henchmen after you.) I have absolutely no problem paying up as soon as I... More

Koodo Mobile totally unsatisfied
Koodoo Dont Do It!
Koodo Mobile

totally unsatisfied ( about 1 month ago )

0/10

I got my son a cell phone in Sept. Was given a contract for $25 that is unlimited calling weekends and after 1900 hrs during week, unlimited texting and WIFI access. I called Koodoo after he received the phone to set up account and found out to my surprise that the bill was $30 per month. I was explained... More

Solo Mobile self
WORST COMPANY EVER! WORSE THAN TELUS!
Solo Mobile

self ( about 1 month ago )

0/10

This company provides the worst service EVER! After harassing me to take their "FREE" phone in the mail, they locked me into a contract without telling me, will never change my rate plan to one that I want, they just select something different than what I asked for, and then they hang up when... More

Koodo Mobile very upset with koodo
Horrible phone company to take
Koodo Mobile

very upset with koodo ( about 1 month ago )

1/10

Ive been with koodo for only a few months now and i started having major problems w incoming and out going calls and texts.... ive been trying to fix this problem already a month and still got no help..... when i went to the store in rockland they didnt even want to help me or look into my account they... More

Solo Mobile Wayne_4802
Call center didn't cancel service, now wants 4 months payment
Solo Mobile

Wayne_4802 ( 2 months ago )

0/10

Sept 22 2011 I phoned Solo to cancel my cell phone service. My 3 year contract was over by a few months. She offered incentives to stay but didn't cancel my service as I wanted. Now Dec 13th I explained my problem to Chris and she transfered me to "Solutions." They want 4 months payment... More

Solo Mobile mad_73841
Solo sucks
Solo Mobile

mad_73841 ( 2 months ago )

0/10

Solo is massively overcharging me. We go two or three months with out getting a bill and then get hit with $500 for a $40 a month plan. When the phone is only used three or four times a week to make 5 minute phone calls. I would never ever think about using this rip off company again. And I very well... More

Koodo Mobile grant_15836
Devote time to the cause
Koodo Mobile

grant_15836 ( 2 months ago )

0/10

I"ve tried to be fair to these people, but they care not of anyone. don"t get frustrated get even. there"s not much the little guy can do but use the voices of many. get up a little early in the morn, or just before bed, or anytime in between and fill the review sites with your view of... More

Virgin Mobile Canada Olga_37781
Very upset about this company
Virgin Mobile Canada

Olga_37781 ( 2 months ago )

0/10

Hi there,
I just lost about $160, this is my salary for 3 days, and I am really upset about it.
My payment $100 was late just about 3 hours and I didn't know that expired time was 10:00 AM, I was sure it is 10:00 PM
Nobody wanted to help me return this money. Very bad service…
I was with... More

Solo Mobile Your name_29861
The Worst Company Ever!
Solo Mobile

Your name_29861 ( 2 months ago )

0/10

It is the worst company I have ever had. I wanted to cancel 3-yr contract around the summer this year but at the time, a costomer representive told me that I should keep the contract instead of paying $100 penalty fees because my contract would be ended soon. Also they told me that they require 30 days... More

Telus Joe Martin
Telus is garbage
Telus

Joe Martin ( 2 months ago )

0/10

My family was with telus but now they lost customers for life. I have a phone from them that I am paying 50$ a month for something that works. Now it doesn't It drop phone calls, the phone dies so I decided to call their tech guys. They need to go back to school or training for customer service.... More

Telus Apples87
Huge Telus fan!
Telus

Apples87 ( 2 months ago )

9/10

I'm thrown off by the majority of negative comments on here towards Telus. I have been with Telus for almost 10 years now and I absolutely love the company. I would never switch.

Years ago, when I got a data plan for the first time, I noticed a huge increase in my bill each month. Much larger than... More

Mobilicity Hotel Sherton
Mobi...what
Mobilicity

Hotel Sherton ( 2 months ago )

1/10

Unless you live in downtown Vancouver and do not work inside a building , live under shelter and are homeless, go with mobilicity , i live in the highrise on the 33 floor and my phone is always on 1 bar , calls are always dropped. I've had their service for a week now...... time is up..i will switch... More

Boost Mobile Sandra Reyes
No live service
Boost Mobile

Sandra Reyes ( 2 months ago )

0/10

I have tried repeatedly to get a live person to talk to at Boost Mobile to no avail. Can anybody tell me how I can get through?

Virgin Mobile Canada CNEVA
Outstanding Service
Virgin Mobile Canada

CNEVA ( 2 months ago )

9/10

I have been with virgin just over a year now, I have nothing but good things to say about them. Never had one single dropped call or any problems with my bills. People if you signed up for ebill just be prepared to log on to your account online with them to view your bill, don't think that because... More

Solo Mobile Jeremy_63011
What a joke!
Solo Mobile

Jeremy_63011 ( 2 months ago )

0/10

worst service Ive ever experienced! been with them over 3 years and not one upgrade or even better plan offers! wouldn't recommend them to ANYONE! IPHONE RULES!

Wind Mobile Butterfly
Worst service and dishonest sale people
Wind Mobile

Butterfly ( 2 months ago )

0/10

I got my wind plan on Nov 26th, 2011. I noticed that the quality of the voice was not as good but because I didn't use the phone as much, I thought that it could be from the incoming side!
I noticed that data coverage was extremely poor. I was in Surrey BC a week later and was looking for an address... More

Mobilicity Guest_73396
What a disappontment; Not worth your time
Mobilicity

Guest_73396 ( 2 months ago )

0/10

I've been with mobilitcity for 6 months already and so far my overall experience has been disappointing. I thought it worth be worth the while sticking with them for the value paid. Coverage is very fringe , spotty reception inside buildings, calls dropped, wallet drained....looks like i am going... More

Wind Mobile windSUCKS
WIND SUCKS!!!! don't ever go with WIND the services is really BADD...UNSATISFIED CUSTOMERS
Wind Mobile

windSUCKS ( 2 months ago )

0/10

anyone who is planning to take winds plan...please for god sake don't make the mistake like we did. THE WORST SERVICES EVERRR!!! they dont give informations correctly and they expect us to know it all...

Any suggestions on how to deal with bill? we are dealing with large amount of bill payment... More

Fido Alex_54029
Stealing and worst service
Fido

Alex_54029 ( 2 months ago )

0/10

I've been with Fido for 2 months, and I decided to change provider when I found out that caller ID costs 7 dollars per phone on my account. In my opinion, the caller ID feature should be "free" (included to the plan as all over the world nowadays) or at least very cheap. Anyway, after... More

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