Don't take care of long time loyal customers

5/10

I have been a customer with Verizon wireless for 10 years and have the family plan with 5 phones! Recently activated an old unused phone for my daughter and now they are charging me $10.00 data package on the phone. When this phone was originally active, it didn't require a data package. I haven't used it for about 4 months and now the same phone on a new activation suddenly requires a data package!!! Go figure! What a scam. They are forcing their customers to purchase something that is not wanted nor needed! Shame on you Verizon wireless for not taking care of your loyal customers.....What a scam! Taking my business elsewhere!

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