Carriers / User Reviews

Rogers has some major technical issues going on ! 3 days ago I upgraded my account after downgrading it while out of the country for 3 months and they still cannot apply the changes. Tech support states (every day now for 3 days) that there is a major backlog that they can't seem to clear. Without... More

I'm pretty pleased with Koodo and have been with them for over 6 months. I find they're quick, relable and easy to get a hold of. The only phone company that I actually hang up feeling good instead of angry and pOed. I'd recommend them for sure.

I have been a Virgin Mobile customer for almost 7 years and I have never had any problems with their customer service. When I have experienced billing issues or needed information about my plan or phone, the Virgin call center people were always polite and very helpful. I can't imagine that a... More

Go Mobilicity Go!!! we moved my friends and I with Mobilicity and we are very happy for the perfect service, at least they're polite with their customers on the phone!

6 years with fido nothing but disappointed, go with fido and loose your money, your time and your temper... I was charged just... More

I cannot even begin to describe the awful and misguided service I have received from Virgin Mobile. Over charging on bills, having to PROVE to them what my original contract was (why they didn't have a copy of it is beyond me), misguided advice on plans, conflicting answers to questions......I could... More

I have had a virgin mobile prepaid phone for 1 week now... I still haven't been able to sucessfully ativate it........ the website does not work..... won't let me ativate online then called in to be informed I have to have a top up card to ativate......... then when I had a top up card.................... More

I have been with Fido, Rogers, and a little time with Virgin Mobile (Bell), so far and Mobilicity is the only one that didn't overcharge me or try to trick me. They are very upfront about what you pay and what you will be getting (you get a lot for $35). I didn't have to watch my data consumption,... More

I walked into a The Source store 2 weeks ago looking for a headset, I ended up with a cellphone. Salespeople were in my face in 2 sec trying to sell me their phone. They just talked their way into my pocket, and call me gullible, but I ended up giving in. Worst mistake I have ever done. Texting or... More

I am very pleased with Virgin Mobile. I got unlimited calling throughout Canada for free, voicemail, unlimited text coming in and I got 50 outgoing text for free a month but for $5, I got unlimited outgoing text (good value).I love the free Wifi I get. I can go to MacDonald's or Starbucks or in... More

If you are switching to Koodo, email me before you activate your phone and I will send you a referral code which will give you $25 credit that will be used to decrease your Koodo Tab. I also have a few older codes I can send you if you bought a phone in the last 30 days. email me for more info:

jeffwils214[at]gmail.co... More

My husband signed up with Rogers over 4 years ago. For the time we were with this company for our cell phones, we only got service within the city we were in, not on the highway travelling to visit friends/family. We wanted to reduce our plan to a basic one, and in order to do this, we were obligated... More

I have been with Solo Mobile for over 2 years, now.after renewing a new 2 year contarct, I was entitled to a new phone. I ordered my new phone and waited 2 weeks for it. Found out that they sent it to the wrong place. It was returned to sender. I resovled that and a new phone was shipped out. 3 weeks... More

They were OK while I was a subscriber. Coverage on Bell obviously good, no enormous billing screw ups, phones not awful but not good, a very marginal-average experience. Customer service speaks English and appears to be in Canada.

Following a marketing call, after Bell bought Solo, completed a Solo-to-Bell-Migration... More

I would never use or buy the service of this company.I just got it and there are many problems

The worst service ever. Connection drops even down town.
I switched from Wind to Mobilicty and i regret it.

dont trust fido i did and got burned they tell you one thing and do something else they suck 0 out of 5 stay away

If anyone I know is thinking about switching over to wind, my best advice would be not to. after being with there service for a day I have been treated very poorly and have lost 50 dollars. This has been the worst type of customer service I have ever received I am proud to say I no longer and affiliated... More

i bought a samsung nexus from bestbuy on three year contract for 19.99 for the phone fido charged me 100.00 on my bill and said tuff luck sucker burned again buy these dirtbags went to both stores today got different stories from both places wil not deal with eather company ever again

I got a Wind prepaid phone last fall to use as a back up phone. Never really used it much until our daughter lost her iPhone (Bell) and was without a cell for three weeks. My phone had a rather large credit, so I bought another Wind phone with a QUERTY keyboard, signed up for the $5 a mon unlimited texting... More

12:26 PM Jimmy:
Hi, my name is Jimmy. Welcome to Rogers Customer Care Live Support. How may I help you?
12:27 PM Eddie V:
Can't see my bill online
12:27 PM Eddie V:
only until March
12:27 PM Jimmy:
Are you able to sign in?
12:27 PM Eddie V:
yes
12:28 PM Eddie V:
had this issue since yestarday
12:28... More