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About Public Mobile

Voice network: CDMA
Data network: 1xRTT

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Reviews (4/10 Avg. rating)


Unlimited plans with cheap phones targeted at the urban, ethnic communities

from myCELLmyTERMS ( )

Public Mobile doesn’t claim to be anything that it is not. Simple no frills phones targeted at those looking for fixed unlimited plans all within their local areas. And for this Public Mobile does its job. For those who are looking to Public Mobile to be a replacement for Bell, Rogers and Telus, I s... More

Public Mobile doesn’t claim to be anything that it is not. Simple no frills phones targeted at those looking for fixed unlimited plans all within their local areas. And for this Public Mobile does its job. For those who are looking to Public Mobile to be a replacement for Bell, Rogers and Telus, I say, not quite yet. But I do expect that their flanker brands, Koodo, Fido, Solo and Virgin to respond to Public Mobile in the near future.

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Worst customer service ever

( )

Their customer service is the worst ever. When you call them, they can't really fix anything. There is no way to talk to their supervisor. All they can do is to send an email(!). Tried to upgrade my plan, was supposed to get an email in 48-72h, took 5 days to receive it. They messed all the info abo... More

Their customer service is the worst ever. When you call them, they can't really fix anything. There is no way to talk to their supervisor. All they can do is to send an email(!). Tried to upgrade my plan, was supposed to get an email in 48-72h, took 5 days to receive it. They messed all the info about my account. Worst experience ever. Pay a little bit for another provider so if you have problem, it can be solved rapidly.

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1/10

No fuss, good price, and when it works, it works great

( )

I switched to PublicMobile because of the 90-Days plan, which allowed me to have more data that could be usable accross multiple months (much like in the US, where unused data carries on to the next month, and never expires) Other than that, I ordered the SIM card, activated it, put it in my devi... More

I switched to PublicMobile because of the 90-Days plan, which allowed me to have more data that could be usable accross multiple months (much like in the US, where unused data carries on to the next month, and never expires) Other than that, I ordered the SIM card, activated it, put it in my device (bought from the manufacturer directly, so not sim-locked), and it worked within 15 minutes. And since it is Telus behind it, the service is equal to telus, both in customer and technical. Why pay a lot of money for Telus, when they sell you something under a different name for cheaper right?

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7/10

OK service

( )

Service is OK but expensive for plans. Charge $10 just to start then you pick add ons . Still better than big 3 prices.

Service is OK but expensive for plans. Charge $10 just to start then you pick add ons . Still better than big 3 prices.

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3/10

See the big picture early, and avoid smartphones altogether.

( )

My plan is Unlimited Canada Wide for 25 plus tax. My service has been PEREFECT to my recollection. I had already chosen Telus in the beginning when I went with Koodo, which I found acceptable, but expensive for what I got, so the news about Public Mobile was great to me for cellphone service, but... More

My plan is Unlimited Canada Wide for 25 plus tax. My service has been PEREFECT to my recollection. I had already chosen Telus in the beginning when I went with Koodo, which I found acceptable, but expensive for what I got, so the news about Public Mobile was great to me for cellphone service, but not so great for my job. Whatever, does Telus employ Canadians? I don't even know. But I work for another provider now, and used to work for Rogers. See what I didn't do there? ;-) And I worked for the American telecom giant T-Mobile a decadish ago. With an LG A341 flip phone, I enjoy seamless voice, text and picture service to any cell phone in Canada. For $25 a month. Grandfathered. And I have had zero tech trouble. Cheers

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10/10

Good rate

( )

I,m with public mobile almost two years i have plan 65 dollars with 2 gbs and my daughter 25 dollars we are very happy with public mobile why pay 200 or 300 dollars with rogers or bell just to use a line it not worth i,m very happy

I,m with public mobile almost two years i have plan 65 dollars with 2 gbs and my daughter 25 dollars we are very happy with public mobile why pay 200 or 300 dollars with rogers or bell just to use a line it not worth i,m very happy

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10/10

Unreal

( )

I hope everybody reads these reviews, for their own protection. I've been trying to get service from them for a couple of weeks now, but so far only bullshit. They finally took my home phone number the declared my account expired and I can't get my number back. I paid with BMO master card. They say... More

I hope everybody reads these reviews, for their own protection. I've been trying to get service from them for a couple of weeks now, but so far only bullshit. They finally took my home phone number the declared my account expired and I can't get my number back. I paid with BMO master card. They say it was refused. I tried my MBNA card and that bank will not give public mobile any credit. I've never seen such a piece of crap phone company in my life in any country in the world. They have no telephone so you can't talk to anyone. Even if the stuff was free (a lie) do not do business with this moron telus run-off.

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1/10

Horrible

( )

Zero customer service/support - seriously... Only a handful of countries for international texting/calling Marketed as the Telus brand but self serve, total lie Other carriers have the same prices for BYOD plans coupled with international services and actual customer care! Don't waste your time.

Zero customer service/support - seriously... Only a handful of countries for international texting/calling Marketed as the Telus brand but self serve, total lie Other carriers have the same prices for BYOD plans coupled with international services and actual customer care! Don't waste your time.

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1/10

Nobody to talk to on the phone

( )

This provider is for young people who do everything online. anything you want to do you need to do online. I have been on hold to talk to someone over an hour . don't chose public mobile unless you are computer savvy.

This provider is for young people who do everything online. anything you want to do you need to do online. I have been on hold to talk to someone over an hour . don't chose public mobile unless you are computer savvy.

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2/10

This sucks and they won't let it go to the end of the month

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why let go to the end of the month.I'am a senior and I have to set here all weekend with out a phone. I met go to another phone service

why let go to the end of the month.I'am a senior and I have to set here all weekend with out a phone. I met go to another phone service

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1/10

YOUR SERVICE SUCKS!

( )
1/10