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Popular Plans

$18 Lite

  • $18.00 per month

$18 Lite - Canada-wide

  • $18.00 per month

$22 Lite

  • $22.00 per month
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Popular Phones

Huawei Y6

Huawei Y6

Info & Contact

About Primus

Voice network: GSM
Data network: HSPA+, GPRS, EDGE

Primus Customer Service

Mailing Address:
5343 Dundas St.W., Suite 400, Etobicoke, Ontario, M9B 6K5


Helpful Links

Official Website, Twitter, Coverage Maps, Manage Your Account

Primus Question?

Visit the Primus Q&A Forum to get answers, ask a question or help others.

Reviews (4.5/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Worse company on earth

(9 months ago)

Primus is the worse company on earth!!!! Easy to get in, but is imposible to get out. My experiment with them is when i transfer my home number to the other company, the other company already cancel my account with Primus, Primus still bill me for the month which they didn't provide any service. I... More


Crappy Customer Service

(about 1 year ago)

Not only was the service really bad but I had to keep checking back to make sure they were doing their job. They might have a great deal but if there is ever something wrong with your bill or service you are on your own babysitting a company that can't really do anything for you.


HORRIBLE, HORRIBLE!!!!!!!!!!!!!!!!

(about 1 year ago)

THEY HAVE A TERMINATION FEE and it is ridiculous! Even though, this is a non-contract company I still had to pay a termination fee of $80.75 for my internet and home phone and on top of that a $10 fee for the postage sticker they sent me to return my model and cables with. So I paid $90.75 that is j... More


Rip off

(2 years ago)

For Montreal coverage its bad, for data i pay for it but hardly works so i ask to remove the data plan no can do so aim stuck paying for something i cannot use. This is been going on for a year and half, six more months to go cant wait.


Better Wireless Company!

(4 years ago)

We have been with Primus Canada for a lot of years now. We enjoy their Home phone services. Just bought a HTC Magic from Primus to replace my broken phone and I could say that phone is the best and the wireless plans are just awesome. Primus's Customer Service is just awesome and much better than Fi... More


After seventeen years

(5 years ago)

Still can handle these guys , all this time beeing together has the meaning that I'm happy with what they provide.Price /quality still the best we can get now a days.


Primus has great services

(5 years ago)

I have had Primus land line and wireless internet services for over 6 years. I have ALWAYS had great and consistent customer services with the IT dept, and customer service and any problems i have ever had has been quickly retified in a few days. Primus also provides cutomer loyalty-unlike other tel... More


Not Bad Pretty Good Service

(5 years ago)

The staff are excellent in helping me gettng my sim card ready for my unlocked phone. Their monthly plans are pretty cheap and talk quality is not that bad but sometimes you can get dropped calls but $50 for 250 min and 500mb data its is not that bad. You also get airmiles with wireless service. I h... More


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