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About MetroPCS

Voice network: CDMA, LTE
Data network: 1xRTT, EV-DO, LTE

MetroPCS Customer Service

Mailing Address:
MetroPCS Wireless, Inc. PO Box 601119 Dallas, TX 75360

888-863-8768 (or *611 from your cell)

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

MetroPCS Question?

Visit the MetroPCS Q&A Forum to get answers, ask a question or help others.

Reviews (4.5/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Received bad customer service

(2 years ago)

Bought this phone and was very disappointed with the customer service that I received from Metro Pcs. The sales person set up my phone and handed me my phone in my hand but never gave me the Metro Bag in my hand which consisted of my charger and the manual book. I was very disappointed because i w... More


Basic service okay. Customer service: Call Center horrid, in store frustrating.

(2 years ago)

Pros: No contract, immediate, cost effective. Cons: So-So coverage. Anti-customer service. Promotional lies about $40.(PERIOD) NOT TRUE if you elect to pay monthly bill instore or using their 800phone: they charge you 'service fee'????? Have had issue with online payment 2times this past year... More


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