MetroPCS

Bought this phone and was very disappointed with the customer
service that I received from Metro Pcs. The sales person
set up my phone and handed me my phone in my hand but
never gave me the Metro Bag in my hand which
consisted of my charger and the manual book.

I was very disappointed because i was going to buy another
LG Motion phone and then I called 611 and complained. I
Spoke to 6 agents of which hung up on me. I have never received
such bad service.

Less

Pros: No contract, immediate, cost effective.
Cons: So-So coverage.
Anti-customer service.
Promotional lies about $40.(PERIOD) NOT TRUE if you elect to pay monthly bill instore or using their 800phone: they charge you 'service fee'????? Have had issue with online payment 2times this past year, again trying to charge 'service fee' until I used same feature via the Spanish site to avoid the service fee. Go figure.

Really CREEPY trend to provide such insulting customer service. I am rating '8' based on the fact that basic service is 90% okay, billpay/customer Service is not interested in providing seamless, honest, helpful support.

Less