Koodo Mobile / User Reviews

I'm pretty pleased with Koodo and have been with them for over 6 months. I find they're quick, relable and easy to get a hold of. The only phone company that I actually hang up feeling good instead of angry and pOed. I'd recommend them for sure.

If you are switching to Koodo, email me before you activate your phone and I will send you a referral code which will give you $25 credit that will be used to decrease your Koodo Tab. I also have a few older codes I can send you if you bought a phone in the last 30 days. email me for more info:

jeffwils214[at]gmail.co... More

I have had Koodo for over a year now, and am very pleased with them. They have just as good of service and coverage as the big cell phone providers, and they have lots of perks that the big providers lack. First off, the absence of a contract is a huge plus in my books. I hate feeling tied in and help... More

For years I had a U.S. phone because Verizon provided better service at a lower cost than any carrier in Canada. I travel through B.C. a lot and call the U.S. quite a bit so I was disillusioned when I had Telus and going to Whistler would cost me long distance and I would pay $25 a month for the privilege... More

If you are switching to Koodo, email me before you activate your phone and I will send you a referral code which will give you $25 credit that will be used to decrease your Koodo Tab.

I got a Koodo phone (Samsung Galaxy Ace) for my daughter and she loves it. Its the best (low cost) deal for a smart... More

Went South for three months. When I finally contacted to re-boot( Koodo 5 try's), I was told my $15.00 plan a month was $20.00 ( but I had Canada Wide and Call Display).Don't want those would rather have had a bump in minutes from 50 to 70. For a Senior that wants simplicity KOODO does not... More

Bought my son a new Iphone through Best Buy and it was activated on Dec 26th. My existing phone was supposed to he canceled as of that day. I checked it and the phone did not work. There was a cancellation fee which I have no problem with. I paid my bill at the end of January. Too my surprise I am still... More

Koodo are great at easily providing you with a telephone over the internet. But just try and cancel your service or get a faulty phone replaced and their rude and aggressive customer service department will quickly show the company's true colors. At no time will the company ever accept any responsibility... More

Anytime I want to talk, I have to go outside to get more than one bar. My husband and I are being charged for data every month and all we do is text and talk..no pics, no apps, no games. We tried to do diligent research, but I feel a bit cheated by Koodo.

We're very pleased with our new Koodo plan.

Did extensive research, and found that koodo offers a great deal - if you understand what it is they are offering. We got a no contract, unlimited across Canada long-distance (no charges wherever you call to or from in Canada) for ingoing and outgoing... More

I've had my koodo phone for about 2 years the battery gave out with 2 months but they replaced it for free. after one month my internet and picture messaging stopped working. i payed off my tab and went with another provider than i came back to koodo and have not had a problem since. the customer... More

My wife came to canada the 11 of jan 2012 and wanted to get a blackberry i did not want to sign any contract so we went to kodoo .We got the bb 9300 and paid $175 +taxes =$198 cash chosed the 15 $ a mth plan and added the $10 for bb services .I said that was very good because she only needed it to bbm... More

I used their "self serve" to change anything because if you phone and have them change it they charge you at least 10 dollars. My change was one person on my five "buddies" we will call them and it did not go into affect and I end up with a huge bill. When I call to make sense of... More

I was in the koodo shop to cancel the koodo service and this guy and girl in store they are like don't cancel sir you have your koodo money in it, which is yours and you can take cell phones from it so I bought the cell phones. Then after two months i recived the last bill saying you have 156 dollars.... More

I like the company and the data flex idea - ( i have been asking for it from other companies for many years for both data and voice...koodo is the first to not give an excuse and offer it).

but the first few months of my bill had two data plans being charged on one phone, data flex ($15 because i used... More

Koodo customer services are con artists and a bunch of lairs. I would not recommend them to anyone and i would not buy koodo plans or services from them.They are kinked with telus so i do not know if anyone had good service or not with telus service. My complaint was that I bought a phone which kept... More

Kids bought 2 phones in Alberta, and said they would set up service at home in BC. When they came home to BC I could only set one kid up on the phone. So we sit with a phone we paid cash for that can't even be used. I wish we had bought a phone from another company that would have no problem... More

As a subsriber I phoned to find about the payment on phone which is registered in another family's name, but I have an authority and authorization to speak regarding this account. I had forgotten the password, entered it 3 times, then subsequently got transferred to the agent by the name of Demitry... More

as a college student i think koodo has really good plans for the price , i love my samsung galaxy ace . i haven't had any problems with the customer service . the one thing i don't like is for all smart phones you need a data plan to receive picture msg :( if its such a smartphone it shouldn't... More

I got a Koodo phone (Samsung Galaxy Ace) for my daughter and she loves it. Its the best (low cost) deal for a smart phone I could find where I didn't need to have a plan or by Data. we used it in another province over Christmas with no additional charges. if you travel within canada and want to... More