i got a koodo phone for a christmas my friend bought a month before when i activated it they siad i already had a charge of 50 dollars today just being a little over a month after i got a bill of a 130 dollars
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i second u on that. i just finished talking to a tech agent cuz my text messaging randomly stopped working and when i called to complain and asked not to be charged for my fave 5 plan for the month since i couldn't make text msgs and plus, i got charged for the calls i made to compensate for the...
Had my phone less than 3 months it broke was charged for calls I didnt make paid the bill that was over 300$ and four days later had my phone disconected 4 days later with another bill of over 300 and I had unlimited incoming my 5 unlimited text so how in the hell do ya get a bill that high when you...
sooo...this whole tab no contract thing is not true. When you have a tab with this company and want to get out of your "no contract"...you still have to pay off the remander of your tab...is this not just like a contract with another company? And to make mattters worse, the "pay your...
I got myself onto koodo april 21st 2008, Birthday present to myself, YAY ME!
I have had zero issues with koodo, no threats to cut off service, no rediculously large bills. No surprise charges anywhere on my bill. No 50million calls, emails etc to add services i don't friggin need (rogers please...
I switched over from Bell (Don't even get me started on that one, between service charges etc.....) anyways. ..... I have been with Koodo since Nov 2008. Very impressed all around, even switched my number and within seconds it was done and calls in and out worked perfect. So far all dealings with...
I've been with Koodo Mobile since August 2008 (I switched the SAME day that my contract ended with Bell).
I got screwed with Bell on many different occasions throughout the course of my 3-year contract... put in several complaints against customer service reps (nothing happened from them, of course),...
I am looking to switch from Rogers and I'm basically down to Koodo and Virgin. I like the Koodo packages better as well as the LG Keybo, but it's tough to decide with the information provided here. I think the customer service at ALL the providers can suck at some point, depending on who you...
I tried changing my phone number and I was told by the sales representative at the store I can do it online and will take about 15mins and I will get a text msg on the cell phone telling me what to do to restart the phone. THAT WAS A LOAD OF BS. It took 30mins+ and my samsung u410 did not receive any...
I had a Telus pay and talk service. It went from a PERMANENT rate of 25 cents per minute to a PERMANENT rate of 40 cents. I ask how can PERMANENT be changed without notice. Hence I went to a local mobile phone dealership and asked about Virgin. I was told Koodo was a little guy trying to make it...
Gotta tell you, I came from Bell Mobility and I actually paid the $400.00 cancellation fee to go to Koodo, and so far, shy of the duplicate texts I occassionally get, the service isn't half bad. Keep in mind, this company is a fresh attempt at better service. I mean, nobody gets it perfect on their...
I got a Koodo plan on a "Tab" system meaning that I have to pay don the value of the phone with a percentage of my phone bill. Fair enough right? I also (for business reasons) have a Virgin phone and a T-Mobile as well. Koodo is the most expensive of them, the telephone customer support is...
Great phones, yes Greater plans for sure, but, the customer service is pathetic. They overcharged me on every bill so far. I have spent hours on the phone; they do nothing to fix the problem. In fact, twice they hung up on me. They say they will get back to you....never once have they. It's...
Although the service operates well on the technical side (with some limitations), the customer service is the pits.
I have EXCELLENT credit and jusrt like one of the posters said, they refused to activate a second line (first wasw for my daughter, second would be for my son).
It appears that their...
Koodo plans are excellent. This is the best deal for the buck. I would say Koodo 20 plan is excellent for teenagers. Excellent service in the city.
While I do think that Koodo has some decent plans compared to other companies there are more intangibles to consider than just your bill and not having a contract. First off the customer service is by far the worst that I have ever dealt with. They promise call backs and never call back. Their phones...
1. They denied me a koodo phone stating I had a poor credit rating (I had an excellent one).
2. They apologized for THEIR error in the application which resulted in this "poor" credit rating which I had to correct with the Equifax (national credit rating company).
3. Gave the required 30 day...
Every month I get my koodo bill and there are huge long distance charges on it. Every month I call and remind them that I have added unlimited long distance to my plan. Every month they tell me that I don't have unlimited long distance and that there is nothing they can do about it, but charge me...
koodo is monthly and is the ONLY cell phone provider that offers unlimited long distance. That alone put this provider above the rest even though they are a branch of telus. If you arent getting billed monthly then you must be a complete moron, learn to read your bill. Every provider bills you for the...
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