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Koodo Mobile - Reviews

Wondering what the next guy thinks of Koodo Mobile? Check out the latest user reviews below. There are 171 reviews for this carrier so far.

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Unknown

User Rating
6.3/10

Koodo and Fido

Reviewed on February 8, 2010 by Devin

I have been with Koodo for a year with the LG Shine. I only talk and text, so I don`t need a iPhone or Blackberry.
During the past year, I had to replace my phone once because the screen blacked out all the time, camera stopped working, couldn`t sent picture mail or MMS.
I DO like Koodo`s customer service,...

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Unknown

User Rating
5/10

Koodo vs. Fido

Reviewed on February 5, 2010 by Bernard

In the name of being fully transparent, let me tell you first that I do work for Koodo. It is true that our current $20/month Build-Your-Own-Combo includes up to 50 anytime minutes with per second billing, up to 50 text messages, evenings and weekends starting at 7pm. We have no system access fees and...

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Unknown

User Rating
1/10

I AM LEAVING! (AVOID KOODO)

Reviewed on January 24, 2010 by Ali

I made a huge mistake by choosing Koodo last year ... Fido was offering the exact same plan but I chose Koodo (STUPID MOVE)!

Their plans are no longer the cheapest ... they have increased their prices since summer and their system is screwed! Before the summer their $20 plan had 100 airtime mins but...

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Unknown

User Rating
5/10

Help us fix what may be broken!

Reviewed on January 24, 2010 by Bernard

Folks,

I alway appreciate the honest feedback these forums provide us (Koodo) with. I am concerned with the last few comments and would like to look into the matter. I would greatly appreciate if you contacted us at this address webstore@koodomobile.com. Please include you mobile number and have "Bernard+Cellpone...

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Unknown

User Rating
2.3/10

Pay on time OR ELSE

Reviewed on January 23, 2010 by Not Impressed

I was 2 weeks late with my bill payment but I knew it was only $60-some and I had a cap of $200 before my phone would be disconnected. Imagine my surprise when one of my friends messaged me online and said that my phone was saying the number was not in service!! I called customer service and spoke with...

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Unknown

User Rating
1.7/10

KOODO = scammers

Reviewed on January 22, 2010 by koodo

i've been with koodo for a year and a half, i havent changed companies because i cant afford an expensive bill nor do i want a contract so thats the only thing i stay for!

1) i live across the river from the states so i constantly get roming charges and i call every month to get it fixed and one...

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Unknown

User Rating
1/10

Koodo Sux

Reviewed on January 22, 2010 by da3m0n

My girlfriend is wiih the Koodo Tab and it has been nothing but problems. She has a plan that is $89 per month but each month when she received her bill, the amount due is usually around $150.
Back in December she paid her bill of about $130 A WEEK BEFORE it was due, and then on the bill due date her...

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Unknown

User Rating
8.3/10

Koodo Surprise

Reviewed on January 6, 2010 by Elsa Oliveros

I’ve been with Koodo since October 2008 and have chosen them because of the affordable plans and nice phones.

I have been paying my bill online from the beginning every month, but recently, have accidentally paid Koodo twice in a month. First payment was my billed amount and the second was originally...

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Unknown

User Rating
9.3/10

Koodo, a non biast opinion

Reviewed on January 1, 2010 by Christian Castillo

In my opinion Koodo is a great company. Their service is fine, plans are great, and you can't go wrong with the prices.

Phones; Yes Koodo does not have the pretty, up to date, loaded with features phones that all the other companies have but they do what you need them to do. What you need to know...

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Unknown

User Rating
9/10

Koodo is great!

Reviewed on January 1, 2010 by Zetabr

I spent New Year's eve at Nathan Philips square. Had a great time! At midnight I started sending out texts to my friends. No problem unlike some of my friends who had Rogers phones who couldn't text for some reason. Here is to a new year with Koodo! Happy 2010!

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Unknown

User Rating
3.7/10

Billing is horrible

Reviewed on December 31, 2009 by Peter

With Rogers I could tell exactly what I was getting billed for - not koodoo. Very hard to get customer service. Have not had any problems with the phone itself or the texting or calls.

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Unknown

User Rating
7.3/10

Ugh

Reviewed on December 27, 2009 by Cass

I've had Koodo for a few months now, and it's my first actual phone. First bill I've paid on my own, and all that stuff. I do have to admit, they have decent prices and they are fairly consistent with billing me properly. But the fact that Call Display isn't included in plans? Pretty...

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Unknown

User Rating
9.3/10

Koodo is great

Reviewed on December 14, 2009 by Shannon

I have had nothing but GREAT service with Koodo. Where else can you find such a cheap bill and the tab. The Tab is not a contract for those of you who think it is.

I have worked for Bell and the complaints people had when they dropped or lost their phone were terrible. They were in a contract and they...

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Unknown

User Rating
9.7/10

Better than Bell...

Reviewed on December 9, 2009 by John "Cross Country Driver"

I've been with Koodo for the better part of 2 years, pretty much since they went public. The main reason for going with them, billing by the second. Fido did it and that contract was almost done and decided to go with a new carrier after Fido's constantly dropping my calls. (Every call seemed...

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Unknown

User Rating
5/10

Koodo Customer Service Sucks

Reviewed on November 19, 2009 by David Miller

It's been more than a year with Koodo I got their size 300 with value pack. Koodo is not that bad the people representing at customer service desk sucks. I have been with Rogers, Bell, and now Koodo. Rogers customer service is better but billing sucks. Koodo billing is okay but customer service...

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Unknown

User Rating
3.3/10

LG Keybo

Reviewed on November 16, 2009 by Nancy Lalande

At first I was quite satisfied with my Koodo account and phone. I even got my husband, son, sister and her husband to sign up. They should have given me a finders fee really. However, my LG Keybo recently broke down. When I went to remove the charger the whole inside piece from the charging chip...

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Unknown

User Rating
5/10

making money on customers

Reviewed on November 11, 2009 by aida

very bad service when you sign up they explain something
when you cancel something else. they charge one month extra
to cancel, where do you see that paying one month extra after you cancel.

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Unknown

User Rating
8/10

Overall: Good but not Great.

Reviewed on November 7, 2009 by Marvin

PROS:
- Cheap plans. (I pay $25 a month for my plan listed below.)

CONS:
- The TAB is still a CONTRACT (see below)
- Unreliable Text Messaging Service (not frequent)
- Horrible Customer Service

I have been with Koodo for about a year and their service has been decent. I'm not sure where those...

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Unknown

User Rating
1/10

terrible

Reviewed on October 22, 2009 by eric

If you're thinking about switching to koodo, beware:

terrible coverage - you lose service all the time, for me, probably at least 3 or 4 times a day.

texting issues - Everyone that i know that has koodo has had problems with texting. Usually once every few days ill have length of time (from 20...

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Unknown

User Rating
1/10

Don't think I'll sample it.

Reviewed on October 22, 2009 by Not Koodo's Sucker!!

I was looking into Koodo, but after reading about all the problems....I think I'd rather pay $0.50 at a payphone than endure the hours you've all wasted dealing with them. Ick. I wish Canada would get some decent damn carriers. Why is it everything is less expensive in the States!! Damn it,...

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