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Koodo Mobile - Reviews

Wondering what the next guy thinks of Koodo Mobile? Check out the latest user reviews below. There are 157 reviews for this carrier so far.

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Unknown

User Rating
5/10

Koodo Customer Service Sucks

Reviewed on November 19, 2009 by David Miller

It's been more than a year with Koodo I got their size 300 with value pack. Koodo is not that bad the people representing at customer service desk sucks. I have been with Rogers, Bell, and now Koodo. Rogers customer service is better but billing sucks. Koodo billing is okay but customer service...

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Unknown

User Rating
3.3/10

LG Keybo

Reviewed on November 16, 2009 by Nancy Lalande

At first I was quite satisfied with my Koodo account and phone. I even got my husband, son, sister and her husband to sign up. They should have given me a finders fee really. However, my LG Keybo recently broke down. When I went to remove the charger the whole inside piece from the charging chip...

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Unknown

User Rating
5/10

making money on customers

Reviewed on November 11, 2009 by aida

very bad service when you sign up they explain something
when you cancel something else. they charge one month extra
to cancel, where do you see that paying one month extra after you cancel.

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Unknown

User Rating
8/10

Overall: Good but not Great.

Reviewed on November 7, 2009 by Marvin

PROS:
- Cheap plans. (I pay $25 a month for my plan listed below.)

CONS:
- The TAB is still a CONTRACT (see below)
- Unreliable Text Messaging Service (not frequent)
- Horrible Customer Service

I have been with Koodo for about a year and their service has been decent. I'm not sure where those...

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Unknown

User Rating
1/10

terrible

Reviewed on October 22, 2009 by eric

If you're thinking about switching to koodo, beware:

terrible coverage - you lose service all the time, for me, probably at least 3 or 4 times a day.

texting issues - Everyone that i know that has koodo has had problems with texting. Usually once every few days ill have length of time (from 20...

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Unknown

User Rating
1/10

Don't think I'll sample it.

Reviewed on October 22, 2009 by Not Koodo's Sucker!!

I was looking into Koodo, but after reading about all the problems....I think I'd rather pay $0.50 at a payphone than endure the hours you've all wasted dealing with them. Ick. I wish Canada would get some decent damn carriers. Why is it everything is less expensive in the States!! Damn it,...

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Unknown

User Rating
4.3/10

BEWARE CHANGING KOODO PLANS

Reviewed on October 17, 2009 by Janie

Last week I visited a KOODO booth in the mall, and the guy there was very friendly and helped me to change my monthly plan of 25.00 to 35.00/month. With the added minutes , this sounded great. However, what he DIDN'T tell me is that in doing so, they erased my add-on Features (Voicemail and Call...

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Unknown

User Rating
7.7/10

Koodo mixed bag

Reviewed on October 15, 2009 by Alex Cameron

Signed up with Koodo back in June and have been generally happy with service however there are a few small issues. First issue is with text messaging. With one friend of mine on Rogers I will send a message and it will show up on her phone 3+ times even though I only sent it once. With my girlfriend...

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Unknown

User Rating
5/10

KOODO's TRICKS?

Reviewed on October 12, 2009 by KOSTAS

My Friend she rarelly uses the phone, only she use it for text messages(she have unlimmited Text messages plan also) 100 daytime min. free evenings and weekends> $25 monthly plant, she Received $265 last month, I NOTICE IF SHE SEND ME A MESSAGE 8:30 My cell.(fido) IT SAYS WAS SEND 4:30.....So it means...

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Unknown

User Rating
1.7/10

Koodo Sux. Even worse than Rogers. Going back to Virgin

Reviewed on October 6, 2009 by Jayze

They are a$$holes of the highest order... even after cutting me off for non-payment - after they imposed what I regard as some very bogus charges that I refused to pay, and they refused to waive - they continue to bill me monthly... and add to my debt to them.

If I could give them a negative rating,...

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Unknown

User Rating
7.3/10

Cheap plans, cheap phones, cheap service.

Reviewed on September 29, 2009 by Devin

I have been with Koodo since May, 2009 wih the LG Shine. Overall, I like the convenience of having control of your account online, free plan changes and checking minutes.

Their plans are cheap, but I notice that every month something in their system is down, whether it's their data/ web browser,...

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Unknown

User Rating
9.3/10

Koodo works just fine! Better than the others!

Reviewed on September 24, 2009 by jackie

I've had nothing but excellent service from koodo so far. My friend on the other hand kept complaining about his text messaging issues with koodo, HOWEVER it turned out that he was his own worst enemy. For 2 straight months the guy never turned his phone off. Well, what happens when we don't...

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Unknown

User Rating
5/10

Ok I have read enought

Reviewed on September 23, 2009 by Bull

was thinking of koodoo but not now....thanks to your comments.

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Unknown

User Rating
5.3/10

Love Hate Relationship.

Reviewed on September 18, 2009 by lauris

I love Koodo's plans. They are cheap and you aren't on a contract. I've looked everywhere for a plan as cheap as Koodo with the same talk and text amount but i have yet to find one.

Koodo needs better phones. Not only do they have a sort of crappy selection, but they skimp on features...

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Unknown

User Rating
7.7/10

Great!!

Reviewed on September 15, 2009 by Becca

I've been with Koodo for about a month now, I'm really happy with everything. I had gotten one phone and it started making weird noises so I brought it into the store, and they just exchanged the phone right then and there nothing to it! The only thing I would make a fuss about is the fact...

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Unknown

User Rating
2.3/10

Text Messaging at Koodo

Reviewed on September 13, 2009 by DaO

Has anyone else had major problems with Koodo's text messaging? Here are my problems:

1. People are not receiving my txt messages
2. When they do receive them, the source telephone number is not my number
3. Constant "send fail" errors.
4. When I call Customer Service about the txt messaging...

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Unknown

User Rating
5/10

Not Reliable

Reviewed on September 10, 2009 by lily li

I bought my phone 10 days ago and found many problems wrong with my phone and the service. 3 days ago, I try to call them to do a return because they claim to have a 14 day money back guarantee(used to be 30 days). However the system was done and I could no reach a customer rep. Today, I called in...

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Unknown

User Rating
9.7/10

Koodo is great!

Reviewed on September 7, 2009 by Lys

I am not even sure where to start. How about we should start with the complaint that people insist on putting on here. People complain about warranty, their phones not working, bills to high... whatever else!!
First of all - Your phone not working.. Try paying your bill? Trust me.. My phone has never...

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Unknown

User Rating
8/10

not to bad

Reviewed on September 2, 2009 by adam

koodo is a good cell phone provider. i have the 25 dollar plan with added call display and i couldn't be happier.i looked around at a lot of other cell plans and koodo is the cheapest. per second billing is just wonderful. the only down fall is ... you guessed it customer service. if you go to...

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Unknown

User Rating
1.7/10

Koodo sucks sells used stuff at their store

Reviewed on August 13, 2009 by SRIP

I bought a phone from Koodo and wanted to get a hands free set; the guy sold me a used/ opened one for the price of new one. When I realized it, I took it back and asked him about it; he simply said they wont resell a used one in their store. Guess what? when I pushed him to replace it with a new one;...

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