Fido

Fido / Reviews

3/10
  1. 0 expert reviews
  2. 319 user reviews (3/10 avg.)

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Latest User Reviews

Lawrence_55285
Very restrictive phone company

Lawrence_55285 ( 10 days ago )

1/10

I have three lines with Fido. I wanted to change plans with more data for one of my lines. The plan is currently heavily advertised by Fido. I called customer service to change and was told as my current plan is a 3 year plan and the plan i wanted to change to was a 2 year plan I could not do so.... More

MIHIR
HOPELESS SERVICE DONT FALL IN THE TRAP(CONTRACT)

MIHIR ( 10 days ago )

0/10

Hi I am using Fido since 6 years and have two lines when I called them to change my plan they told me can not change as it has three year contract and can not be changed I told whats the meaning using Fido since six years being loyal to Fido and paying almost $150 every month Guys these company sucks... More

shay_75982
Horrible service and hard to get out of

shay_75982 ( about 1 month ago )

0/10

Come in at home and see that fido sends me 14 invovices which i did not request for and charged me 4$ per invoice than when i call them they arguing with me about the charge saying some shit about past due amount, they finally after an hour on the phone speaking to about 3 people finally decide to waive... More

Ed_87952
Long time with them but i dont appreciate them

Ed_87952 ( about 1 month ago )

1/10

No customer service. No competency Greedy to suck your money. Many mistakes, think twice before you sign up with them.

duped by fido
Beware

duped by fido ( about 1 month ago )

0/10

If you sign up on a 3 year term, you are required to subscribe to their Max Plans which include the same or less than the Smart Plans, but cost more. Only customers who have signed up for a 2 year plan are eligible for Smart Plans. Smart Plans are much cheaper, but are not available to all customers.... More

Unsatisfied_16436
Okay, but still pretty bad

Unsatisfied_16436 ( about 1 month ago )

6/10

In terms of the big three (Rogers, Bell, Telus), Fido is decent compared to many of the plans you'll see with these other carriers. As a part of Rogers, Fido is on the Rogers network which I found to be low quality. I live in a basement apartment and on the Rogers network I get little to no reception,... More

Amanda Gonzalez
God Awful Service

Amanda Gonzalez ( about 1 month ago )

0/10

I use to think people overreacted when they complained about phone companies. And after alot of trouble getting the new iphone a few years ago I made the jump from rogers to fido. I have been charged 800 dollars by a fido attendant for a phone that was suppose to be 150 dollars. The phone took 7 weeks... More

Sanjeev Supayia
Decent service overall

Sanjeev Supayia ( about 1 month ago )

10/10

I'm with Fido since 2004, service is the best. Customer service very supporting no complaints at all.

E_58040
Fido is a terrible company

E_58040 ( 2 months ago )

0/10

I have been a fido customer for 4 years and its been nothing but problems... I have no idea why I have stayed this long, my bill is supposed to be 60 a month but its never under 100, I barely use my phone, I barely use data... The customer service is terrible, that's the main reason for me leaving... More

Tamara
I like Fido

Tamara ( 2 months ago )

8/10

I've been a Fido customer for 10 years and I have always liked their service and customer service is not bad either. Not sure why there are so many negative reviews!

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