Fido

Fido / Reviews

3/10
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  2. 322 user reviews (3/10 avg.)

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Latest User Reviews

Andrew_17374
Strip me

Andrew_17374 ( 8 days ago )

10/10

i never get a bill of 61 dollars its always more. i have unlimited anytime anywhere long distance in canada still i keep paying more always i cant keep up with fido the dog runs too fast for me it must be a huskie fido. seriously dont go with fido i am looking for a carrier where i can get the unlimited... More

FidoSheisters
Fido steals your money - even if you aren't a customer!!

FidoSheisters ( 19 days ago )

0/10

Signed up for a two year contract on May 2nd, was told my phone would be at my door by May 6th. By May 15th I had yet to receive the phone. After two phone calls to CS, I was told the order had only been processed on May 13th, and it would take 2-6 WEEKS to get the phone!? I told them to cancel the... More

LT_17889
Fido's billing unfair and refuses to recitfy

LT_17889 ( 25 days ago )

1/10

Fido consistently bills so customers pay in advance of service. This means that no service is provided when money changes hands. If the service is cancelled, removed, or unwanted, the charges remain. It may be adjusted at a later time, but in essence, Fido keeps customers' money for the 30-60 days... More

Lawrence_55285
Very restrictive phone company

Lawrence_55285 ( about 1 month ago )

1/10

I have three lines with Fido. I wanted to change plans with more data for one of my lines. The plan is currently heavily advertised by Fido. I called customer service to change and was told as my current plan is a 3 year plan and the plan i wanted to change to was a 2 year plan I could not do so.... More

MIHIR
HOPELESS SERVICE DONT FALL IN THE TRAP(CONTRACT)

MIHIR ( about 1 month ago )

0/10

Hi I am using Fido since 6 years and have two lines when I called them to change my plan they told me can not change as it has three year contract and can not be changed I told whats the meaning using Fido since six years being loyal to Fido and paying almost $150 every month Guys these company sucks... More

shay_75982
Horrible service and hard to get out of

shay_75982 ( 2 months ago )

0/10

Come in at home and see that fido sends me 14 invovices which i did not request for and charged me 4$ per invoice than when i call them they arguing with me about the charge saying some shit about past due amount, they finally after an hour on the phone speaking to about 3 people finally decide to waive... More

Ed_87952
Long time with them but i dont appreciate them

Ed_87952 ( 2 months ago )

1/10

No customer service. No competency Greedy to suck your money. Many mistakes, think twice before you sign up with them.

duped by fido
Beware

duped by fido ( 3 months ago )

0/10

If you sign up on a 3 year term, you are required to subscribe to their Max Plans which include the same or less than the Smart Plans, but cost more. Only customers who have signed up for a 2 year plan are eligible for Smart Plans. Smart Plans are much cheaper, but are not available to all customers.... More

Unsatisfied_16436
Okay, but still pretty bad

Unsatisfied_16436 ( 3 months ago )

6/10

In terms of the big three (Rogers, Bell, Telus), Fido is decent compared to many of the plans you'll see with these other carriers. As a part of Rogers, Fido is on the Rogers network which I found to be low quality. I live in a basement apartment and on the Rogers network I get little to no reception,... More

Amanda Gonzalez
God Awful Service

Amanda Gonzalez ( 3 months ago )

0/10

I use to think people overreacted when they complained about phone companies. And after alot of trouble getting the new iphone a few years ago I made the jump from rogers to fido. I have been charged 800 dollars by a fido attendant for a phone that was suppose to be 150 dollars. The phone took 7 weeks... More

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