Fido is shamelessly ripping me off!!!
I've been with Fido for 10 years, since 2014 and I have 3 phone lines with them, and paying almost $200 every month for the three lines. I had small problems with them before, but nothing this big until now. Now, I wanted to get new iPhone 6's on a 2 year contract on all of my three lines. I already...
I've been with Fido for 10 years, since 2014 and I have 3 phone lines with them, and paying almost $200 every month for the three lines. I had small problems with them before, but nothing this big until now. Now, I wanted to get new iPhone 6's on a 2 year contract on all of my three lines. I already have good plans that I picked up before, so I wanted to keep the same plans, and just lock in a new contract to get the new phones.
Well, not so fast. Fido now FORCES you to switch to a plan that is DOUBLE what I am paying now for my plan. Right now, I am paying $56 per month, for unlimited Canada and 2Gb of data. Well, if I want to get the new iPhone, I have to now switch to a new plan for Canada unlimited with 1Gb of data (half what I have now), for $90 per month. REALLY??? Am I really screwed in the head to pay Fido double every month only to get a phone and to get less than what I had??? Is someone crazy here, or is someone screwing the other?
I tried talking to customer support, customer retention, and NOTHING!! They just don't care for customers. I said that I will leave Fido over this after being 10 years with them. Again, they could CARE LESS! It is like they want to kick you out. It is like they don't want you using Fido any more. If this wasn't tragic, it would be comical.
So people, think twice before you get a new smart phone, especially if you already have a good plan. You will have to switch your plan, and you will have to pay DOUBLE what you are paying now. So, let's send Fido a message and all cancel our phone lines. It wasn't enough that they make 3000% profit, so now that the law is that they can't lock you in into more than a two year contract, they still want to earn the 3000% profit, and of course you and I have to pay for that.
Fido, you are THIEVES! This is plain and simple, a ROBBERY! You sicken me with your greed. You sicken me with your ignorance and how you treat clients that have been with you for 10 years. 10 years I have paid your bills and this is how you thank me. Shame on you! I will fill up forums on the internet with my message. Less