Very restrictive phone company
Lawrence_55285
(11 days ago)
I have three lines with Fido. I wanted to change plans with more data for one of my lines. The plan is currently heavily advertised by Fido. I called customer service to change and was told as my current plan is a 3 year plan and the plan i wanted to change to was a 2 year plan I could not do so.... More
I have three lines with Fido. I wanted to change plans with more data for one of my lines. The plan is currently heavily advertised by Fido. I called customer service to change and was told as my current plan is a 3 year plan and the plan i wanted to change to was a 2 year plan I could not do so. All the 3 year plans are considerably more expensive than the 2 year plans. All I got from Fido customer service was excuses and double talk. It seems by keeping prices high on the three year plans, it makes it next to impossible to those of us who took out long term plans with Fido years ago (when they only offered 3 year plans) to take advantage to lower priced plans with greater data, etc... I will never sign another Fido contract and once the contract is terminated look for another service provider, hopefully one that is more honest and customer friendly.
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Horrible service and hard to get out of
shay_75982
(about 1 month ago)
Come in at home and see that fido sends me 14 invovices which i did not request for and charged me 4$ per invoice than when i call them they arguing with me about the charge saying some shit about past due amount, they finally after an hour on the phone speaking to about 3 people finally decide to waive... More
Come in at home and see that fido sends me 14 invovices which i did not request for and charged me 4$ per invoice than when i call them they arguing with me about the charge saying some shit about past due amount, they finally after an hour on the phone speaking to about 3 people finally decide to waive it nasty customer care if they dont frigen waive this consumer court.
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