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Popular Plans

Fido plan

$15 Fido

  • $15.00 per month
Fido plan

$19 By the Month

  • $19.00 per month
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Popular Phones

Samsung Galaxy S5

Samsung Galaxy S5

HTC One mini

HTC One mini

Nokia Lumia 625

Nokia Lumia 625

Info & Contact

About Fido

Fido Solutions offers Personal Communications Services (PCS) and wireless data services to more than 1.3 million subscribers in major centers across Canada. They were previously known as Microcell Telecommunications until being bought out by Rogers Wireless in 2004. Fido was the first carrier in Canada to launch a GSM-based network and they were the first wireless service provider in North America to offer General Packet Radio Service (GPRS) on their network. With over 300 roaming partners in over 180 countries around the world, they continue to be a leader among North American wireless operators in international roaming capabilities.

Voice network: GSM 850 / 1900 MHz
Data network: GPRS, EDGE, HSDPA, HSPA+

Contact Information

Mailing Address:
800 de la Gauchetiere West, Suite 4000 Montreal, Quebec H5A 1K3

888-481-3436 (or 611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Fido Question?

Visit the Fido Q&A Forum to get answers, ask a question or help others.

Reviews (3/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Fido Office Of president resolved my issue

(10 days ago)

As i mentioned on below comments we were so mad at Fido for charging us 512$ for canceling our contact couple of weeks earlier and the worse was the customer service at first place. we decided to call them back and ask for the copy of contract this time the customer service was so different and he... More


Fido sucks, never trust them

(15 days ago)

Terrible customer service specially if you end your Contract with them. This is what happened to us: My husband and I are Fido customers for 6 years. On Jan 2010 we got our new iPhone 6 months before the first contract ends you are eligible to apply for renewal. No one though told us that this... More


Fido dollars are worth nothing!

(19 days ago)

Only if you are getting a new phone and they charge you when you need to use their dollars. Its only $10 they charge...but if I have over $200 in Fido dollars why do I still have to pay? Their billing suck and the customer service is even worse! I already know where I am going when my contract expires!... More



(25 days ago)

I moved over from Rogers to Fido and stayed with them simply because their customer service is way better. However, in recent time, I am very concern with their billing system. I've discovered that they are not very clear in outlining their billing and when I call to get clarification, the CS agent... More



(about 1 month ago)

They have very nice, and fast customer service, but Wow Canadians are paying through the nose!


Fido will charge you as much as possible for roaming

(about 1 month ago)

Attempting to buy add-on travel packs with Fido has always been a weird adventure for me. It used to be that I had to dial 611, and sit on hold for about 5 minutes, then the pack would get added, and the agent would forget to hit enter, and I'd get a $500 phone bill for a 1 week trip to the US.... More


Poor Service

(2 months ago)

Customer service team not empowered to resolve client issues. Simple complaints are met with negative remarks. After using multi-medias that draw attention to the company's are then being ask how may they help... Very poor. My phone (sim) does not work, I have all the time... More



(2 months ago)

Customer service staff first response to request for help is always negative. You are forced to ask for a Sup. or a Mgr. or attack their reputation in social media to receive any friendly solution. Their team is not empowered to assist their clients. Too bad, because other providers are begging for... More


Fido rip off

(2 months ago)

RIP OFF ! Every month I need to call them because of 20-80$$ over charge !!!!


They charged so much

(3 months ago)

Being a long time customer they don't even consider one late payment. Always pay online more than my account balance and it just happened that my due date fell on December 25. Paid on that date, December 25, but because they were closed they received payment on next business day. And they charged... More


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