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Popular Plans

$105 Max

  • $105.00 per month

$15 Fido

  • $15.00 per month

$15.75 By the Month

  • $15.75 per month
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Popular Phones

ZTE Grand X Plus

ZTE Grand X Plus

HTC One (M8)

HTC One (M8)

Nokia Lumia 830

Nokia Lumia 830

Info & Contact

About Fido

Fido Solutions offers Personal Communications Services (PCS) and wireless data services to more than 1.3 million subscribers in major centers across Canada. They were previously known as Microcell Telecommunications until being bought out by Rogers Wireless in 2004. Fido was the first carrier in Canada to launch a GSM-based network and they were the first wireless service provider in North America to offer General Packet Radio Service (GPRS) on their network. With over 300 roaming partners in over 180 countries around the world, they continue to be a leader among North American wireless operators in international roaming capabilities.

Voice network: GSM 850 / 1900 MHz
Data network: GPRS, EDGE, HSDPA, HSPA+

Fido Customer Service

Mailing Address:
800 de la Gauchetiere West, Suite 4000 Montreal, Quebec H5A 1K3

888-481-3436 (or 611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Fido Question?

Visit the Fido Q&A Forum to get answers, ask a question or help others.

Reviews (3.2/10 Avg. rating)

Darn, there are no reviews yet for this carrier.


(25 minutes ago)

Fido is by far the worst phone company I've ever dealt with. I've been with them for over 10 years until they showed their true colours a few months ago. These crooks increased my monthly phone plan (by removing $15 of my monthly credits) RIGHT in the middle of my contract and threatened that I had... More


I hate fido

(10 days ago)

I hate fido . Because I m very upset this coustmer service. I was so many time write complaint fido network. And last 5 month ago my phone apple 5 is hang on . I call fido . That's guy said this is not our problem go apple care . I was go so many time apple care . And apple give me 4 time change n... More


Consumers Beware: Fido Bites the Hand that Feeds

(12 days ago)

I am currently going through an extremely difficult experience with Fido, which called me two months ago to offer me a “better" plan and then blatantly misled me into accepting one that was actually inferior to my previous one, as it did not have free unlimited incoming calls like my old plan did. A... More


Changed service mid-contract. Totally unfair.

(24 days ago)

I have a two-year contract with Fido. First year was able to suspend phone service for winter months while in southern U.S. This cost me $15 per month. This was agreed to when I started my contract with them, which was major factor in decision to go with Fido. I was then able to reinstate full s... More


Travel Pack Scam

(about 1 month ago)

I was travelling to the USA. I tried buying a travel pack on the Fido website, but the travel pack page has no obvious way to purchase a pack. The page contains information only. (There is an option to text for travel pack but I tried and nothing happened.) I eventually bought what I thought was a t... More


Great customer service fast and help full

(about 1 month ago)

I just started with Fido and have had nothing but great experiences with them my phone plan is very good for the cost and I live in the middle of no where and I still get good service I called to change my billing options and the representative was able to change it pronto. I also asked how I manag... More


Fido is the best.

(about 1 month ago)

I have been with every cell phone company in Canada over the years. And I gotta say, fido really is the best one going. And their agents always go above and beyond. Try getting a goodwill credit out of bell/ telus/ virgin/ koodo/// good luck with that. Fido for the most part really do wanna help y... More


Fido really sucks

(about 1 month ago)

I have 7 years in this carrier but they don't care about their customers...I cancelled my Fido account and used my Fido dollar to buy new phone before closing my account... The phone was delivered accordingly but when I received my last billing, they have charged me an upgrade admin fee... $25.00 Wh... More


Fido Sucks

(about 1 month ago)

Fido has the worst customer service ever, I just opened and account with them, waited 6 week for a phone , called 7 times because I never got the phone that I ordered, even spoke to a "customer service" manager, they charged me for 2 months on my credit card and I never got the phone and had to can... More



(about 1 month ago)

I have been a fido customer for 8 years and can honestly say that for every ten employees at fido I've dealt with there have been probably only two competent ones and the rest have either no idea what their company policy is or just simply don't have the brain power to comprehend anything. I have be... More


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