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Popular Plans

$105 Max

  • $105.00 per month

$15 Fido

  • $15.00 per month

$15.75 By the Month

  • $15.75 per month
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Popular Phones

ZTE Grand X Plus

ZTE Grand X Plus

HTC One (M8)

HTC One (M8)

Nokia Lumia 830

Nokia Lumia 830

Info & Contact

About Fido

Fido Solutions offers Personal Communications Services (PCS) and wireless data services to more than 1.3 million subscribers in major centers across Canada. They were previously known as Microcell Telecommunications until being bought out by Rogers Wireless in 2004. Fido was the first carrier in Canada to launch a GSM-based network and they were the first wireless service provider in North America to offer General Packet Radio Service (GPRS) on their network. With over 300 roaming partners in over 180 countries around the world, they continue to be a leader among North American wireless operators in international roaming capabilities.

Voice network: GSM 850 / 1900 MHz
Data network: GPRS, EDGE, HSDPA, HSPA+

Fido Customer Service

Mailing Address:
800 de la Gauchetiere West, Suite 4000 Montreal, Quebec H5A 1K3

888-481-3436 (or 611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Fido Question?

Visit the Fido Q&A Forum to get answers, ask a question or help others.

Reviews (3.2/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Great customer service fast and help full

(4 days ago)

I just started with Fido and have had nothing but great experiences with them my phone plan is very good for the cost and I live in the middle of no where and I still get good service I called to change my billing options and the representative was able to change it pronto. I also asked how I manag... More


Fido is the best.

(9 days ago)

I have been with every cell phone company in Canada over the years. And I gotta say, fido really is the best one going. And their agents always go above and beyond. Try getting a goodwill credit out of bell/ telus/ virgin/ koodo/// good luck with that. Fido for the most part really do wanna help y... More


Fido really sucks

(10 days ago)

I have 7 years in this carrier but they don't care about their customers...I cancelled my Fido account and used my Fido dollar to buy new phone before closing my account... The phone was delivered accordingly but when I received my last billing, they have charged me an upgrade admin fee... $25.00 Wh... More


Fido Sucks

(16 days ago)

Fido has the worst customer service ever, I just opened and account with them, waited 6 week for a phone , called 7 times because I never got the phone that I ordered, even spoke to a "customer service" manager, they charged me for 2 months on my credit card and I never got the phone and had to can... More



(17 days ago)

I have been a fido customer for 8 years and can honestly say that for every ten employees at fido I've dealt with there have been probably only two competent ones and the rest have either no idea what their company policy is or just simply don't have the brain power to comprehend anything. I have be... More


I hate fido

(26 days ago)

Actually my rating would be -10 but they don't give that option. If you are looking into using Fido as you carrier, don't. They are the most useless and unhelpful phone company.


The sneaky truth behind credit check consent with the wireless carriers

(about 1 month ago)

All the wireless carriers in Canada have what's called a "Terms of Service agreement". You can't get service from them unless you sign a document, or, begin using the services (implied consent). It's consumer beware in the case of pre-paid cellphone plans, because although these companies are adv... More


Awful customer service

(about 1 month ago)

Fido seems to have a policy of belittling and criticizing clients that want to reduce their monthly services. They use phrases like "that's your problem" and "you should have thought about that before signing a contract". I had no knowledge I was locked into those extras, was already two years into... More


Fido sucks

(about 1 month ago)

Like most of the others. It's hard to pick a cell phone company based on the lesser of evils philosophy. I'd like to drop my cell phone bill to under $30/month and still have reliable service. Any suggestions?


Watch Fido text you collect

(2 months ago)

Not impressed with unsolicited fees and terrible customer service on this issue. Before making a weekend trip to the States I call to find out price of roaming package. Turns out I don't need $20 plan because I barely use phone and if I do make a text it is only $1/text. Rep confirmed that all the d... More


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