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Popular Plans

$15 Fido

  • $15.00 per month

$19 By the Month

  • $19.00 per month
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Popular Phones

Apple iPhone 6

Apple iPhone 6

Apple iPhone 6 Plus

Apple iPhone 6 Plus



Info & Contact

About Fido

Fido Solutions offers Personal Communications Services (PCS) and wireless data services to more than 1.3 million subscribers in major centers across Canada. They were previously known as Microcell Telecommunications until being bought out by Rogers Wireless in 2004. Fido was the first carrier in Canada to launch a GSM-based network and they were the first wireless service provider in North America to offer General Packet Radio Service (GPRS) on their network. With over 300 roaming partners in over 180 countries around the world, they continue to be a leader among North American wireless operators in international roaming capabilities.

Voice network: GSM 850 / 1900 MHz
Data network: GPRS, EDGE, HSDPA, HSPA+

Fido Customer Service

Mailing Address:
800 de la Gauchetiere West, Suite 4000 Montreal, Quebec H5A 1K3

888-481-3436 (or 611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Fido Question?

Visit the Fido Q&A Forum to get answers, ask a question or help others.

Reviews (3.2/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Don't let Fido owe money to you

(2 days ago)

I had a 2-year plan with Fido and I transferred it to my friend a few months ago. Because I transferred the plan in the middle of a month for which I had paid, I got negative balance in my account and apparently this amount of money did not go to my friend's account as a credit. Fortunately I was to... More


Good experience with Fido

(3 days ago)

I have been a Fido customer for over 10 years. I have phone & data for $39/month. It may make some difference, so I would like to mention that I use my phone mainly within the Greater Toronto Area. Most of the time I get good signal and overall good service. I had to deal with the customer service i... More


Good cust service

(5 days ago)

Customer service is very competant and they tend to be generous with credits and deals


Large faceless company

(5 days ago)

Got suck with a bill over 1300$. Normally I pay 77$ total for a Canada wide plan. I got stuck with US roaming fees but never left Canada. I've been trying to resolve the issue for 7 days now and I get different answers from different people but no one can resolve. I am frustrated, I've spent hou... More


No service. Sorry

(14 days ago)

My only problem is the super lame signal



(22 days ago)

It takes forever to send ONE SMS, it charges me extra without my consent, and I have to end up paying $30 more than my original plan most of the time for no reason. .-.


I'm new to fido but I love their customer service

(27 days ago)

I'm new to Fido but I love their customer service it's so great and helpful and has customer service reps who are very knowledgeable and know there stuff


Best in the worst.

(about 1 month ago)

Try to rip you off. Noone has any information what so ever they are doing. Poor quality and service. If you are not happy with the customer service, just call again as the next rep. will give you totally different information. And writes totally different in their notes ( just whatever they want d... More


Their customer service is horrible and they overcharge for services.

(about 1 month ago)

They also don't explain the charges and when asked they don't have the answer or give contradicting answers. Their customer service reps are rude (pretty much call you a liar). They over charge for services and when asked to explain the charge they say that they don't know or they give contradictin... More


Just Ohkay.

(about 1 month ago)

I started with fido about 5 years ago because they had fido dollars that you could accumulate and use towards your bill, accessories or a new phone. They took away the ability to pay your bill with fido dollars, and you have to pay an arm an a leg for any normal amount of data. They seen to think... More


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