Fido

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Popular Plans

$105 Smart

  • $105.00 per month

$110 Max

  • $110.00 per month

$15.75 By the Month

  • $15.75 per month
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Popular Phones

Samsung Galaxy A5

Samsung Galaxy A5

LG G Stylo

LG G Stylo

Popular Tablets

Apple iPad Air 2

Apple iPad Air 2

LG G Pad II 8.0

LG G Pad II 8.0

  • $0 - $240

Info & Contact

About Fido

Fido Solutions offers Personal Communications Services (PCS) and wireless data services to more than 1.3 million subscribers in major centers across Canada. They were previously known as Microcell Telecommunications until being bought out by Rogers Wireless in 2004. Fido was the first carrier in Canada to launch a GSM-based network and they were the first wireless service provider in North America to offer General Packet Radio Service (GPRS) on their network. With over 300 roaming partners in over 180 countries around the world, they continue to be a leader among North American wireless operators in international roaming capabilities.

Voice network: GSM 850 / 1900 MHz
Data network: GPRS, EDGE, HSDPA, HSPA+

Fido Customer Service

Mailing Address:
800 de la Gauchetiere West, Suite 4000 Montreal, Quebec H5A 1K3

Telephone:
888-481-3436 (or 611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Fido Question?

Visit the Fido Q&A Forum to get answers, ask a question or help others.

Reviews (3.2/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

This review is for a Support Rep Named Joe, not Fido. Case ID: I903405645

(22 days ago)

I called Fido to discuss my last bill that I was charged unfair for a toll-free call that I made in the US. I was on the phone with Fido Customer Service named Joe for over 1 hour regarding my roaming charges for a toll-free call despite having travel pack. Joe was very helpful and could cut the cos... More

  8/10

Customer service bots are helpful

(24 days ago)

In-store representatives were very helpful, pleasant. Setting up my plan and device was without hassle, and updating to a similar plan a few months later (same price plan, higher Data and Mins included was all) went smoothly. Recently wanted to move my free two year Spotify premium, provided by my... More

  8/10

Horrible internet charges

(26 days ago)

I only want a phone for texts, a few calls, and a camera. I RARELY go online on my phone - maybe to check my bank balance. I paid for the low usage package, and my phone consistently went over the usage and my bill was about $20 - $35 more than the base price of $40+. Fido suggested I upgrade to... More

  1/10

I've been with Fido for years

(about 1 month ago)

I love Fido they have always had wonderful customer service. I love that I can call and get a person on the phone right away. I am not happy with the cell reception I am currently getting but I think that has more to do with my phone (Galaxy S5) than their cell service because I have had other phone... More

  7/10

Worst Attitute

(about 1 month ago)

No sense of responsibility for their customers at all. They want to keep you using Fido forever once you chose them. When I called to cancel my phone number, they transferred my call to over 4 departments and kept me online for 2 hours, basically tried all means to convince me stay with Fido. But I... More

  1/10

Per second billing is the best.

(about 1 month ago)

Great coverage, per second billing, no dropped calls, quick efficient service.

  10/10

Shitty website & Useless customer service

(about 1 month ago)

Can't access my account on-line for two months now. Spoke with customers service 2 times and chatted on line with customers service twice. They are completely useless. Turns out they have problems with their website and can't fix it. They promised to mail me copies of my bills and didn't. Filled in... More

  2/10

Inexpensive plan, poor coverage though

(about 1 month ago)

The price is fair, they don't bate and switch, nor do they change their prices for no reason. However, the coverage is very poor. I hardly have any bars in downtown Mtl, none in my home office, very few on the South Shore. Looking to change for another carrier.

  3/10

Dishonest

(about 1 month ago)

Their billing verges on fraud. They bill you for the 1st month on day one with no proration and then feel free to charge more the signed contract. Customer service is polite but unable to resolve anything.

  1/10

SHADY!!!

(about 1 month ago)

My contract ended October, but they tried to tell me it ended november when I know for fact I started it on my birthday. Furthermore they send out certain alerts last minute so you could have a $600 bill and not even know until they're threatening to cut off your phone. I honestly, do not trust them... More

  1/10

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