Fido

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Popular Plans

$15 Fido

  • $15.00 per month

$15.75 By the Month

  • $15.75 per month

$19 By the Month

  • $19.00 per month
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Popular Phones

HTC One (M8)

HTC One (M8)

Nokia Lumia 830

Nokia Lumia 830

Info & Contact

About Fido

Fido Solutions offers Personal Communications Services (PCS) and wireless data services to more than 1.3 million subscribers in major centers across Canada. They were previously known as Microcell Telecommunications until being bought out by Rogers Wireless in 2004. Fido was the first carrier in Canada to launch a GSM-based network and they were the first wireless service provider in North America to offer General Packet Radio Service (GPRS) on their network. With over 300 roaming partners in over 180 countries around the world, they continue to be a leader among North American wireless operators in international roaming capabilities.

Voice network: GSM 850 / 1900 MHz
Data network: GPRS, EDGE, HSDPA, HSPA+

Fido Customer Service

Mailing Address:
800 de la Gauchetiere West, Suite 4000 Montreal, Quebec H5A 1K3

Telephone:
888-481-3436 (or 611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Fido Question?

Visit the Fido Q&A Forum to get answers, ask a question or help others.

Reviews (3.2/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

The sneaky truth behind credit check consent with the wireless carriers

(1 day ago)

All the wireless carriers in Canada have what's called a "Terms of Service agreement". You can't get service from them unless you sign a document, or, begin using the services (implied consent). It's consumer beware in the case of pre-paid cellphone plans, because although these companies are adv... More

  1/10

Awful customer service

(6 days ago)

Fido seems to have a policy of belittling and criticizing clients that want to reduce their monthly services. They use phrases like "that's your problem" and "you should have thought about that before signing a contract". I had no knowledge I was locked into those extras, was already two years into... More

  2/10

Fido sucks

(20 days ago)

Like most of the others. It's hard to pick a cell phone company based on the lesser of evils philosophy. I'd like to drop my cell phone bill to under $30/month and still have reliable service. Any suggestions?

  4/10

Watch Fido text you collect

(23 days ago)

Not impressed with unsolicited fees and terrible customer service on this issue. Before making a weekend trip to the States I call to find out price of roaming package. Turns out I don't need $20 plan because I barely use phone and if I do make a text it is only $1/text. Rep confirmed that all the d... More

  5/10

If you are from out of town

(28 days ago)

The personnel that sold me a plan for my short stay in Canada (12 days) advised me that what I paid at the time was the total payment. I am now back in Thailand with yet another bill. Worse than another bill unless I live in Canada there appears to be no way to pay it. Is this a scam to accumulate i... More

  4/10

Fido is shamelessly ripping me off!!!

(2 months ago)

I've been with Fido for 10 years, since 2014 and I have 3 phone lines with them, and paying almost $200 every month for the three lines. I had small problems with them before, but nothing this big until now. Now, I wanted to get new iPhone 6's on a 2 year contract on all of my three lines. I already... More

  1/10

It has good coverage

(2 months ago)

service is good coverage is good could use some more phone but i usually buy them off contract from the manufacture always. It would be nice to have some more affordable plans with data.

  9/10

Don't let Fido owe money to you

(2 months ago)

I had a 2-year plan with Fido and I transferred it to my friend a few months ago. Because I transferred the plan in the middle of a month for which I had paid, I got negative balance in my account and apparently this amount of money did not go to my friend's account as a credit. Fortunately I was to... More

  2/10

Good experience with Fido

(2 months ago)

I have been a Fido customer for over 10 years. I have phone & data for $39/month. It may make some difference, so I would like to mention that I use my phone mainly within the Greater Toronto Area. Most of the time I get good signal and overall good service. I had to deal with the customer service i... More

  10/10

Good cust service

(3 months ago)

Customer service is very competant and they tend to be generous with credits and deals

  9/10

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