Chatr

Got auto-enrolled for direct payments in Nov. Had to leave the country so cancelled it in December. Came back to a different city in March, called Chatr, got a new number and was informed I will get $10 bonus for 8 months. Had to call last month as all of a sudden data got disconnected, lady kindly game a $10 credit. Happened again today, but today been told by the customer services that because I cancelled in Dec, I can't have the bonus credit and the bonus was given in error.......... well you could have told me that in March before I gave my number to everyone.
Very Very disappointed.
Very poor customer service

Had a CHATR for busienss use to keep costs low. Tried to get a statement (either online or by the company) showing the taxes. No such luck. Emailed the president and got the statement after 6 months of complaining. My official tax receipt from CHATR stated "* Does not include Sales Tax" Prior to this I signed my Nephew up for a phone. Within 21 days the unit broke. The Dealer, manufactuer nor CHATR would help us. They all pointed fingers a one another. Company's customer service and assistance is below grade. (I would know, I used to work with a Telecom giant) BAD SERVICE

Chatr $25 unlimited with call display is good, as we do not have many choices in Montreal, However reception is not that good. I am not sure if it is the case with Fido and Rogers too, as they use the same network. Example; Pointe-Clair South of highway 20, reception is terrible.

If you need data plan forget Chatr. $50 plan for 100 MB, and not even Canadawide. This is far from the worst data plan available in Canada.