The processor needs to be improved. I open the flip phone and I have to wait for the phone to react (light up). Delayed key response when texting or dialing (my most fustrating complaint). User interface is minimal at best. When speaking from time to time people have a hard time listening (the mic area gets easily clogged). I've had this phone six months and was ready to give it back after 3 when these problems started to happen. And to add, the docking station that came with the phone is about as cheap as you can get. Used it only once for a reason - too big a hassle to put into cradle for the metal contacts to properly connect. Being an avid Casio G-Shock watch owner since 94', I was excited when this phone came out, and after owning this phone I am completely disapointed.