To put it simply, the Pre is a great phone, and we don't feel any hesitation saying that. Is it a perfect phone? Hell no. Does its OS need work? Definitely. But are any of the detracting factors here big enough to not recommend it? Absolutely not.

- Joshua Topolsky , Engadget 

Reviews summary

5.9/10AVG.
RATING
Based on 24 reviews

Palm has run the gamut from being on top of the tech world with a popular PDA product line, to falling deeply behind in the brutal cell phone industry and from being the inventor of the touchscreen to lacking the imagination to fully exploit it.

Most of the headlines about Palm over the past few years have asked why, wHY, WHY!, they have been unable to release the brand new, slick, modern OS that had been long rumored and so filled with promise.

Well, finally, they have, and after a long climb back from the abyss and considerable hype, Palm has released the Pre. So what’s the verdict?

Show more

Let’s take a look.

The Palm Pre is a slick, sexy CDMA slider that runs on the new WebOS, a powerful operating system which, combined with a smooth touch user interface, creates a wonderful experience. Even a brief interaction with this phone and you realize you’re working with a powerful, fun device.

When closed, users will be amazed at how the touch interface allows them to access multiple applications, from tasks to social networking sites, all of which can be open and running simultaneously. This is a critical and wonderful feature of the Pre, because users are truly “in the moment” when interacting with their device. The Palm Pre allows you to participate, interact and control all at the same time.

The 3.1 inch, 320 x 480 pixel resolution screen is beautiful, rendering a deep rainbow of colors accurately and beautifully. Kudos to Palm for producing a high-quality screen that users will enjoy and one that holds its own against the finer smartphones on the market.

The full QWERTY keypad allows for quick, comfortable texting and, while it isn’t the best, most contoured/sculptured keypad on the market, it does its job very well.

So, what can you add to a high-end screen, touch interface, fully updated OS and good looks? How about a 3 megapixel camera with flash, stereo Bluetooth, WiFi, 8 GB of internal memory and microUSB, which is the new porting standard.

The Palm Pre is rated at five hours of talk time and up to 250 hours of standby time. Keep in mind that these ratings are extremely subjective and depend on personal use.

The downside to the Pre is that many have complained that the build materials are not top-notch, that the device doesn’t have the same hearty in-the-hand feel as, say, and iPhone or BlackBerry.

That said, the Palm Pre has plans for its own App store, and the phone will appeal to many users, especially a younger demographic, who have decided that touchscreen interfaces are the way to go.

If you are looking for a powerful slider that can run multiple applications simultaneously, has a wonderful screen and a powerful processor, take a serious look at the Palm Pre.


Specs summary

Screen
3.1"

The Palm Pre's screen is 3.1 inches with 320 x 480 pixels resolution.

Processor
Unknown

There is a Texas Instruments OMAP 3430 processor (CPU).

OS

The phone runs on the HP WebOS operating system (OS).

Camera
3+ MP
You can take photos with the phone's onboard 3+ megapixel camera. There's no secondary front camera.
Storage
8 GB

Internal memory is 8 GB. No external card slot is available for expansion.

Battery
1150mAh

The phone is powered by a Lithium-Ion (Li-Ion), 1150 mAh battery. Palm's performance ratings are 10.5 days standby time, 300 minutes (2G).


Prices (Where to Buy)


Online Buying Options

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Palm Pre P100ww Sprint QWERTY Camera Bluetooth Touch Good

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Palm Pre P100ww Sprint QWERTY Camera Bluetooth Touch Very Good

from eBay

  • Condition: Used
  • Availability: In Stock
  • Contract: No
  • Located in: USA

Videos

Palm Pre

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Palm Pre Vs. iPhone 3G

771,606 views

Resources


Manuals / User Guides Helpful Links Carriers Who Offer This Phone

Bell

Review Sources Have a question?

Visit the Palm Pre Q&A Forum to ask the community a question or help others.


Compare this phone to:

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Palm Pre 2

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Palm Pixi Plus

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Palm Pre Plus

Reviews summary

5.9/10AVG.
RATING
Based on 24 reviews

Palm has run the gamut from being on top of the tech world with a popular PDA product line, to falling deeply behind in the brutal cell phone industry and from being the inventor of the touchscreen to lacking the imagination to fully exploit it.

Most of the headlines about Palm over the past few years have asked why, wHY, WHY!, they have been unable to release the brand new, slick, modern OS that had been long rumored and so filled with promise.

Well, finally, they have, and after a long climb back from the abyss and considerable hype, Palm has released the Pre. So what’s the verdict?

Show more

Let’s take a look.

The Palm Pre is a slick, sexy CDMA slider that runs on the new WebOS, a powerful operating system which, combined with a smooth touch user interface, creates a wonderful experience. Even a brief interaction with this phone and you realize you’re working with a powerful, fun device.

When closed, users will be amazed at how the touch interface allows them to access multiple applications, from tasks to social networking sites, all of which can be open and running simultaneously. This is a critical and wonderful feature of the Pre, because users are truly “in the moment” when interacting with their device. The Palm Pre allows you to participate, interact and control all at the same time.

The 3.1 inch, 320 x 480 pixel resolution screen is beautiful, rendering a deep rainbow of colors accurately and beautifully. Kudos to Palm for producing a high-quality screen that users will enjoy and one that holds its own against the finer smartphones on the market.

The full QWERTY keypad allows for quick, comfortable texting and, while it isn’t the best, most contoured/sculptured keypad on the market, it does its job very well.

So, what can you add to a high-end screen, touch interface, fully updated OS and good looks? How about a 3 megapixel camera with flash, stereo Bluetooth, WiFi, 8 GB of internal memory and microUSB, which is the new porting standard.

The Palm Pre is rated at five hours of talk time and up to 250 hours of standby time. Keep in mind that these ratings are extremely subjective and depend on personal use.

The downside to the Pre is that many have complained that the build materials are not top-notch, that the device doesn’t have the same hearty in-the-hand feel as, say, and iPhone or BlackBerry.

That said, the Palm Pre has plans for its own App store, and the phone will appeal to many users, especially a younger demographic, who have decided that touchscreen interfaces are the way to go.

If you are looking for a powerful slider that can run multiple applications simultaneously, has a wonderful screen and a powerful processor, take a serious look at the Palm Pre.

Own this phone?

Help inform others by sharing your experience with Palm Pre

Rate It:

Reviews (5.9/10 Avg. rating)


Surprisingly thin and light for a phone with slide-out qwerty

from The Guardian (6 years ago)

For a phone with a slide-out qwerty keyboard, the Pre is still surprisingly thin and light, but despite its polished black look it feels a bit plastic when the keyboard is out. Incidentally, the bottom ridge of the keyboard is weirdly sharp for a phone that is supposed to resemble a polished pebble.... More

For a phone with a slide-out qwerty keyboard, the Pre is still surprisingly thin and light, but despite its polished black look it feels a bit plastic when the keyboard is out. Incidentally, the bottom ridge of the keyboard is weirdly sharp for a phone that is supposed to resemble a polished pebble.

I know Americans love physical keyboards, but I can't help feeling the Pre would be better without it. I have never had issues with writing emails, texts or even newspaper copy with the onscreen keyboard on the iPhone.

As with so many smartphones (including the iPhone), the Pre falls down when it is actually used for its basic purpose of making calls. The sound quality is poor – the person called sounds like they are stuck in a dustbin full of duvets – and reception is patchy, though again that may be O2's fault. Perhaps they are giving all their network capacity to the iPhone. If so, that is a terrible disservice to the Pre – by far the best of all the touchscreen devices to follow Apple's lead.

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Don’t buy the Touchstone and always plug the Pre into a direct power source

from TechCrunch (7 years ago)

Now that everyone has had their say about the Palm Pre, I thought it wise to say a few words about the oft labeled “iPhone killer” that Sprint and Palm hope will bring each back from the edge of the dreaded deadpool. It seems as though every touch-screen device to launch since the first... More

Now that everyone has had their say about the Palm Pre, I thought it wise to say a few words about the oft labeled “iPhone killer” that Sprint and Palm hope will bring each back from the edge of the dreaded deadpool. It seems as though every touch-screen device to launch since the first generation iPhone has faced an uphill battle and the Pre is no different. It’s unpolished, sure, but Palm’s webOS has managed to slip in right behind Apple’s iPhone OS, which is something the other smartphone operating systems have failed to do. But it’s not perfect and, let’s face it, nothing is ever perfect on launch day.

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It does so much more than most phones, but it's just not quite ready for everybody

from MobileBurn (7 years ago)

There is no denying that the Palm Pre is an important device for both Palm and the industry. It is considered by many to have been Palm's hail Mary pass - its last chance at survival. It is a bit early to see if it worked or not, but initial indications suggest that it has. As for the industry, the... More

There is no denying that the Palm Pre is an important device for both Palm and the industry. It is considered by many to have been Palm's hail Mary pass - its last chance at survival. It is a bit early to see if it worked or not, but initial indications suggest that it has. As for the industry, the Pre and its webOS prove that Apple is not the only company that can put out an intuitive user interface that is polished, easy to use, and all around fun. With webOS, Palm has thrown down the gauntlet, and it is time for the rest of the industry to react.
vibrant media

Palm's App Catalog is also very young and sparsly populated. Apple has shown that app stores not only can work, but that users want them. Palm has to rally its previously faithful developer community if it wishes to fully capitalize on the success of the Pre.

But as for the Pre itself, there are some real issues as well as some potential issues. From a hardware design perspective, the keyboard displeases a lot of people, even if we find it acceptable. The slider does not work very well, and the power button and charger port are poorly placed. The fact that our Pre's camera is no longer usable points to some problems, and we have real concerns for the device's long term durability based on the plastics used in its shell. The battery life of the device is also going to disappoint many people.

So how does it all add up? It all depends on the type of user you are. If you use your phone for light browsing, messaging, and music tasks and are OK with the daily recharge, chances are good that you will thoroughly enjoy the Pre. But heavy users, especially those that spend a lot of time talking, will find that the Palm Pre's battery falls way short of the mark, enough so that it will probably not be a practical choice for them.

In the end, we give the Palm Pre a "Recommended" rating, even if our heart yearns to award it a higher mark. It does so much more than most phones, but it's just not quite ready for everybody. It does show that Palm has what it takes to survive in this industry, though, and that alone is enough to make us smile.

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Is it your type? Yes. If you're the type who is a Palm fanatic. Yes. If you're on the fence about smartphones in general

from Phone Scoop (7 years ago)

Despite all of the wonderful technology available to phone manufacturers, not a single one of them has been able to come up with that magical formula to include absolutely every feature. There are always trade-offs, and the Pre is no different. It has a lot of pros and cons to weigh. The hardware c... More

Despite all of the wonderful technology available to phone manufacturers, not a single one of them has been able to come up with that magical formula to include absolutely every feature. There are always trade-offs, and the Pre is no different. It has a lot of pros and cons to weigh.

The hardware comes off as feeling a little bit on the cheap side. That's unfortunate. Some will find the QWERTY keyboard difficult to use, though I thought it was okay. The lack of expandable memory means it is limited to the 8GB of on-board storage. On the plus side, it is extremely compact and the display is just awesome.

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An attempt to combine iPhone elegance with Blackberry efficiency

from Wired (7 years ago)

"Pre" is an odd name for a device that drops late into a corporate drama already loaded with twists, turns and setbacks. But if Palm is indicating that its new phone kicks off a new phase, maybe the Pre is aptly named after all.Shaped like a small bar of shower soap, the dense, ebony Pre matches man... More

"Pre" is an odd name for a device that drops late into a corporate drama already loaded with twists, turns and setbacks. But if Palm is indicating that its new phone kicks off a new phase, maybe the Pre is aptly named after all.

Shaped like a small bar of shower soap, the dense, ebony Pre matches many (if not all) of the features of its chief competitor, the iPhone. But in one key aspect, the Pre does the iPhone one better. While a lot of the Pre's features — a bright 3.1-inch touchscreen manipulated by taps, swipes and pinches; apps sold by third parties in an open online bazaar; integration of e-mail, contacts and calendar — are now standard in 3G smartphones, Palm also lets users keep multiple applications running simultaneously.

It's a huge win. The Palm gets around the inherent difficulty of multitasking with a concept dubbed "cards" which work like windows on a regular computer. When browsing open apps or web pages, you swipe through the cards as if viewing photos. Tap on a card to use the app. The other apps are still active; your inbox still collects mail, web pages still update. Just as with your computer, you can stay constantly connected to Facebook, Twitter, IM and other online activities. Best of all, when you're using an app and need something from another app, you don't have to go through a tortuous process of closing, launching and reloading. When you're navigating with Google Maps you can slide over to check a contact's address, choose a podcast or answer an e-mail, and then return to Maps without losing a beat.

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8/10

The Pre may have hardware that's worse than the G1/G2, but the whole package-the software and the hardware-isn't bad

from Gizmodo (7 years ago)

Think of it like this. The software is agile, smart and capable. The hardware, on the other hand, is a liability. If Palm can get someone else to design and build their hardware—someone who has hands and can feel what a phone is like when physically used, that phone might just be one of the be... More

Think of it like this. The software is agile, smart and capable. The hardware, on the other hand, is a liability. If Palm can get someone else to design and build their hardware—someone who has hands and can feel what a phone is like when physically used, that phone might just be one of the best phones on the market.

I'm bored of the iPhone. The core functionality and design have remained the same for the last two years, and since 3.0 is just more of the same, and—barring some kind of June surprise—that's another year of the same old icons and swiping and pinching. It's time for something different. The Pre may have hardware that's worse than the G1/G2, but the whole package—the software and the hardware—isn't bad. It's good. It's different. That's something we can get behind. I can't wait to see what Palm gets dealt in their next hand.

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It's not just a phone, it's a myth, an idea, possibly a legacy...

from Engadget (7 years ago)

The Pre (and its accompanying operating system) could likely decide the fate of the company largely credited with ushering in the age of the do-everything phone. Since Palm's announcement at CES this year, news surrounding the Pre has been a veritable whirlwind of activity: rumors, half-truths, hate... More

The Pre (and its accompanying operating system) could likely decide the fate of the company largely credited with ushering in the age of the do-everything phone. Since Palm's announcement at CES this year, news surrounding the Pre has been a veritable whirlwind of activity: rumors, half-truths, hate, love, fear-mongering, fanboyism, rampant gadget-lust... and even a little late night celebrity for the pint-sized phone. Finally the time has come to put rubber to road and get into the guts of this thing once and for all. Can the Pre and webOS live up to the hype - the kind of hype we haven't seen since the launch of the original iPhone - or do they snap under the pressure? Read on for the full review.

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Not worth the money or time

(4 years ago)

Both my wife and I got this about two years ago, thank goodness that we got the warranty because my wife has had to send hers in three or four times and I have had to send mine in twice, for screen issues, button issues, and both for just randomly deciding to not work in any way shape or form. Right... More

Both my wife and I got this about two years ago, thank goodness that we got the warranty because my wife has had to send hers in three or four times and I have had to send mine in twice, for screen issues, button issues, and both for just randomly deciding to not work in any way shape or form. Right now we are counting the days till we can get our phones upgraded. Actually some of the buttons on my wife's phone are not working right now but she has only a month to wait so she decided to live with it. Today, my phones screen randomly cracked, truly it was random, I was sleeping because I work night shift, and my wife and two little ones were in town. Anyways the place that I have my warranty through are on back-order with them so needless to say they must be a very poor phone if the warranty places can't even keep them in stock. Thanks for letting me vent, I needed that, haha.

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1/10

Not the best phone

(5 years ago)

I got this phone because i liked the look of it, and it worked great for a while. Then suddenly after 5 months, it kept freezing, then the phone went "offline" and would not start back up. I read that a lot of people are having this problem, and the only solution is for the company to give you a new... More

I got this phone because i liked the look of it, and it worked great for a while. Then suddenly after 5 months, it kept freezing, then the phone went "offline" and would not start back up. I read that a lot of people are having this problem, and the only solution is for the company to give you a new phone. It might be better if they could sort out the problems before releasing it. Also would not open PDFs like it said it was able to do, without crashing the whole phone on me. I decided to just ditch it and save some hassle.

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3/10

Hate it

(5 years ago)

Cheap brittle case. cracks easily. Long time speaker issues which Palm has never fixed . check the reviews. palm service wants to charge for everything . wish I had checked the reviews. never would have got it. missing common features , no voice activation. screen is skitzy.will not accept a lot o... More

Cheap brittle case. cracks easily. Long time speaker issues which Palm has never fixed . check the reviews. palm service wants to charge for everything . wish I had checked the reviews. never would have got it. missing common features , no voice activation. screen is skitzy.will not accept a lot of apps.

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1/10

I'm not very pleased

(5 years ago)

I am very disappointed with the Palm Pre and the service I've got. This phone is not compatible with alot of apps .I don't know why Bell would sell a phone that isn't even compatible with Bell mobility to get Ringtones off of or some other apps. When I went to change this phone for an I-Phone 4 I wa... More

I am very disappointed with the Palm Pre and the service I've got. This phone is not compatible with alot of apps .I don't know why Bell would sell a phone that isn't even compatible with Bell mobility to get Ringtones off of or some other apps. When I went to change this phone for an I-Phone 4 I was told I couldn't because I haven't had it long enough. I feel if I'm not happy with it I should be able to change to something I would be happy with!!!!

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1/10

Palm Pre deserves Naplam

(5 years ago)

I tried this phone for 7 months. Phone locked up and froze constantly. Every reboot one must endure a 5 minute boot up. As it has been in repairs 3 times, now it resides in the bottom of a sock drawer. Dropped phone on carpet, and screen shattered. Phone returns from repairs with something else wron... More

I tried this phone for 7 months. Phone locked up and froze constantly. Every reboot one must endure a 5 minute boot up. As it has been in repairs 3 times, now it resides in the bottom of a sock drawer. Dropped phone on carpet, and screen shattered. Phone returns from repairs with something else wrong. Camera doesn't work, touch screen not responding. Had high hops for 'leading edge technology', but this phone will drive you to the edge of the cliff. If you want a phone with a horrendous repair record, the Palm Pre is for you. One may just get to know the cute sales clerk quite well..... "oh you again?" The repair clerk (Bell) said 95% of the Palm Pre phones end up in the repair cycle.

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1/10

An idea still unrivaled by other smart phones a year later

(5 years ago)

The Palm Pre was launched to early with an OS that required a complete about face for users accustomed to plugging their phones in to sync with a computer. 6 months after its release and 5 OS updates later, the phone is now the most underated smart phone on the market. The contact management syste... More

The Palm Pre was launched to early with an OS that required a complete about face for users accustomed to plugging their phones in to sync with a computer. 6 months after its release and 5 OS updates later, the phone is now the most underated smart phone on the market. The contact management system on the phone is superior to anything else out there and the multi tasking is simple, intuitive and once you are used to it, impossible to give up. I have been using the Palm Pre for over a year now and would be hard pressed to switch now that I am used to flipping between my email, calendar, contacts, google maps, all while talking on the phone. Contacts sync from online sources (not over a wire from your computer) and you can have multiple sources including multiple exchange accounts. Contacts from all sources (Gmail, Yahoo!, Exchange, Facebook, Linked In and Twitter) all sync seamlessly and combine so that every contact has only one entry in your phone rather than multiple entries. This also means that work contacts live on your phone with personal contacts without any personal information every having to be stored on your office computer. The keyboard is small but I am used to it and efficient on it. The processor could have been a little better and the phone hangs every once in a while if it is syncing some particularly large chunks of data. But the universal search (just type while in the home screen and choose, Google, Wikipedia, etc... or search the phone) is much more useful than I first thought and is now available on several Android devices. I would recommend this phone very highly. It does take some time on the blog sites to figure out all of the ins and outs of the phone when setting it up, but once set up it runs very smoothly. The Palm Forums are a great source of tips and comments that will quickly let you know how to do something or whether or not it is possible.

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10/10

Great phone, bad provider

(5 years ago)

I got my first Palm Pre in November of O9, and I'm pretty sad today's the last day it'll be connected. It's a great little phone, it has almost every feature you could ever want on a phone, the one I used the most was Flixter, and the camera was crystal clear. It did have to get sent away once, I... More

I got my first Palm Pre in November of O9, and I'm pretty sad today's the last day it'll be connected. It's a great little phone, it has almost every feature you could ever want on a phone, the one I used the most was Flixter, and the camera was crystal clear. It did have to get sent away once, I can't remember the problem that it had, but it shut down if you closed it roughly. Bell had no problem sending it away for me and replacing it. So it wasn't that bad, just an inconvience. Another downfall that's sort of related is how long it takes to turn on/off, I turned it off for an exam and it wasn't shut down all of the way so it took me about 10-15 minutes before I could call for a ride. All in all, I reccomend this phone AS LONG as you can get it through someone other than BellAliant.

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8/10

great phone, I love it !

(5 years ago)

This phone is very sleek. I love it. There are afew problems with this phone. One of the problems is that sometimes the movements on the phone ge mixed up. For instance, if I would go to use the back button, which is sliding your finger to the left under the screen, it would scroll the page on the s... More

This phone is very sleek. I love it. There are afew problems with this phone. One of the problems is that sometimes the movements on the phone ge mixed up. For instance, if I would go to use the back button, which is sliding your finger to the left under the screen, it would scroll the page on the screen and when I would touch the screen it would make it go back. So really, it was just the opposite of what it should have been but all I did was lock the phone then unlock it which honesltly, takes less than 5 seconds. Another problem I had was that the screen froze up and turned black so I just took out the battery and put it back in and it was fine. This only happened once. Other than that I love the phone. There are very useful apps and a long battery life. The keys are pretty small for full grown thumbs but its great for teens..mostly girls since they have smaller thumbs. I would recommend this phone to everyone. Its great..it also has an awesome screen. And the touch screen is just the right sensetivety. sorry for any typos, because I am using my palm pre right now. It has fast internet and connects to wifi and it show up how it would on a computer.

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9.7/10

Nice gadgets, disappointing phone

(6 years ago)

Title says it all. Nice to surf the web, but sometimes the pages are missing content. E-mail messaging is ok, but you don't have access to all messages. Phone is disappointing. Butt calls, scrolling sometimes difficult to control. Answering phone shopuld have been made simpler with a button

Title says it all. Nice to surf the web, but sometimes the pages are missing content. E-mail messaging is ok, but you don't have access to all messages. Phone is disappointing. Butt calls, scrolling sometimes difficult to control. Answering phone shopuld have been made simpler with a button

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4/10

BIG Disappoinment

(6 years ago)

I bought a Palm Pre mainly because I have had a Palm Treo for years in the past which I loved..but I have to say the Palm Pre is a terrible phone. It is very difficult to text, slow and unresponsive, poor battery live, very few useful apps, hardly any for business, does not allow you to categorize y... More

I bought a Palm Pre mainly because I have had a Palm Treo for years in the past which I loved..but I have to say the Palm Pre is a terrible phone. It is very difficult to text, slow and unresponsive, poor battery live, very few useful apps, hardly any for business, does not allow you to categorize your contacts list, doesn't allow you yo use your I-tunes music on it, hard to get your photos off it, cant change the ring tone..all in all I wish I had never bought the Pre.

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2/10