I've had this phone for almost 2 years and I have hated it since the 2nd day! I tried to return it, but Bell wouldn't take it back because I had used 15 min and 20 sec of talk time, and their limit is 15 min for returns! I bought the phone because it was super girly and came in purple. Unfortunatly... More
I've had this phone for almost 2 years and I have hated it since the 2nd day! I tried to return it, but Bell wouldn't take it back because I had used 15 min and 20 sec of talk time, and their limit is 15 min for returns! I bought the phone because it was super girly and came in purple. Unfortunatly that is about the extent of the good features of it.
My biggest complaint about the phone is that it accesses the internet at random for a few seconds, or even minutes, at a time, all hours of the day. Like others, Bell has forced me to pay for these phantom surfings. I tried to have the internet disabled on the phone, but Bell told me it isn't possible, so as a result, I am paying for an internet package, which is only used when the phone decides to do a little surfing, to avoid the huge internet costs I was incurring (close to $40 per month!)
My second complaint is that the phone often does not turn on properly. When you hold the power button to turn it on, it goes right to the home screen, skipping the Bell screen that you usually see on start up. When this happens there is no service and the phone freezes, so you have to remove the battery and start all over. This happens 8/10 times that I turn on the phone.
The qwerty board is slow and your fingers often move faster than the phone can register it (I'm just an average texter), meaning that you have to go back and edit nearly every text. Also, it often tells you that the text you are sending has failed, so you resend it over and over until it goes through. However, every text has actually been sent and the person has recieved multiple copies of the same text.
The call quality is ok, but many people complain that it sounds tinny or like I'm under water.
This is more an issue with Bell accessories, than the phone, but the car charger breaks after only a few months! It looses connection and you have to set the phone down a certain way to ensure it is charging. I have been through 5 chargers in 2 years and need a new one right now! They also get so hot that it burns you when you unplug it!
The side camera button is sensitive and takes many,many pocket pictures!
Lots of people have said that the phone shuts itself down, mine has done this a few times, but I'm sure the longer I have it the worse it will get!
I have many more complaints about the phone, but these are the major ones!
In short this phone is a piece of junk and I am getting a new one tomorrow!! Less