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What to do when Xiaomi Redmi 2 suddenly locked?

My device just locked on me. Here are the proofs and stuff http://prntscr.com/bf9rar http://prntscr.com/bf9sov https://youtu.be/XfWO3tvXU_4 I know the password, except it locks again and an error message "Find device closed unexpectedly" shows up I tried contacting Xiao Mi, ignored. Mi forums, no answer. I'm desperate. They told me to go to a Mi service point, but how do I find one? I live in Canada...




Hi there. Are you the first owner of this device? And are you the only one with the access to the account registered on the phone? Looks like someone else reported your phone as a lost phone.


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