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Why can't I receive picture messages on the Alcatel One Touch Evolve?

I have an Alcatel one touch evolve cell phone it doesn't receive pictures I get the text but not the picture?




Hi Alan. Update your APN settings. Visit this page I found from TracFone: link


Alan

I have tracfone and can't receive pictures


samantha_64353

I had the same problem it is the mms settings you need to call your provider and they will give you a new apn to put in


Ruth Freeland
Ruth Freeland
Ruth Freeland

cant receive text but not a picture...my carrier is Bell


Hi there. Are you able to send picture messages? Which carrier are you with? Your problem may be the result of a wrong MMS settings.



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