I have a Bright Spot (Target) Alcatel One Touch Fierce no contract phone. Bright Spot was a Target Stores phone plan through T-Mobile which was discontinued. I took this phone to a T-Mobile store and they said they were unable to unlock it, that I needed to contact Bright Spot, which went out of business in December 2015. How do I unlock this phone. I never actually used it on T-Mobile, which is why they indicated they were unable to unlock it, it was only used on the Bright Spot plan.