I tried to call the contact number that was given but could not access anyone because the number is only for people who already have PC Mobile service, Sim card, etc. and not for people like me who wish to clarify unclear information before buying or subscribing to their service. If it is this difficult to reach customer service, I better look elsewhere for my mobile service.
Call the nearest TheMobileShop. They are located in the Superstores/ Loblaws and will help you out