Note: We may earn commissions (at no cost to you) if you buy through links on our site. Learn more.

How to contact Wind Italy?

Hello, can you sent me email for write in Italy Wind? 

I am very disipoint! wind in Italy stiling money from my account! my tell;  Hennadiy Havrilov from Czech Republic... I sow that early but today, I put 5 euro on account, call at 13.09 and left my credit 4.07 euro, next my call was 18.42 it's call cost 1 cent, but on my accout show 2.07 euro! WHY? IT'S STILING!




Mihaela

They are really stealing money or trick people. 

My mom tried to activate an option but the application failed for 2 times, 3th time it worked but when my mom checked her account , money from previous requests were taken, so she tried to call them and seldom they are answering the phone   . They told my mom to send some papers to demonstrate the transactions but every time when she sent something they were replying that need more papers.  

So disappointed, we will change the network for sure. 


Rahma


Hello wind I 'am    your client  I want to declare that some one use My number And hacked My Gmail account  and also use a wahtsap by my old wind number 

Grazei  help me 

traveler in italy
traveler in italy
traveler in italy

Wind is horrible... I agree. I bought a SIM from them. 2 days after purchase, suddenly both internet and phone become not available. Even full radio antenna  displayed on screen, no internet and no phone call. There is no email contact information In their website. Their contact is un-reachable. For foreign travelers in Italy, don’t choice Wind, otherwise you lose money.


Elisa

I agree with everyone 110%,  WIND is the most horrible and fraudulent company I've ever crossed in my life.  

In November of last year I came to Rome to be here for a while, as l need internet service at home I went to Wind inside the Termini train station to ask for the service  , everything was fine while doing the request but at the moment of   closing the contract they offered me a free SIM card for a family member  to use and I declined the offer.  

(It should be noted that I never received this SIM card), after almost two months of waiting for the technician who had to install the service l returned to Wind's facilities in the basement of the Termini railway terminal and asked for an explanation, but nobody  could clarify anything and I canceled everything at that moment.  Now after six months of canceling the contract for  Failure to complete my service request by Wind I learn that Wind has blocked my name and I can not have service with any of the other telephone companies because they reported my information as a person who  do not pay the bills, at this time there is a balance of almost 300 euros that I must pay to unlock my name and the clear the negative note of my credit, because ???  

I never had the service with them , because their failure !!  Unfortunately I haven’t been be able to find any phone or mail to which I can communicate and ask for an explanation.  

FRAUD, LIES, and ABUSES is what this company is about please never make any transaction with them and tell all your family and friends . Wind isn’t good for anybody. 


Judy

I bought a wind sim in Italy and am now in France. I asked when I bought it if I could ring Australia after I left Italy and was told I could. I cannot ring out at all. 


M.w.r.r.silva.
M.w.r.r.silva.
M.w.r.r.silva.

Befor 3 days i relord €5.aftet that only 1cl i tuk. Now my money finish.i want to know what happnt to my money?i need my money back.


Hello i recharge my wind internet sim by paying credit card i paid 15 euros den they deducted but until now i cant recieved my load for 15 euros in my internet simcard


babatunde Akewusola
babatunde Akewusola
babatunde Akewusola

I bought wind sim card yesterday and I was told my sim will be activated in 24hrs up till now my sim hasn't be activated


imran bhatti

hello my name is imran bhatti from battipaglia italy.i want open agency in battipaglia.because already i have shop money tranfer and inter net and lyyca mobila sim contction.how to cntct with you


Michele

I was also stolen by Wind Italy 4 euro: they charter me for internet the day after I USS. They don't allow you ti send an e-mail because they know a lot of people will complain! What a bad company!


I have a wind mobail italy sim it is expair because i am not in italy from a along tim i ame now i am coming back i need my number active before i am there i am coming on 12/10 2012 please help mi


Why, Wind stilling my money? it's not correct from so big company! I sow that early, but my last visiting Italy proving me! I buy credit 5 euro on my tell: 328 1035353, I called some one, last my call was 20.06.12 at 13.09 on number 333 7430841 sms show me that left 4.09 euro! 18.42 I call to 3894381137 it's was short, sms show me that take only 0.01 cent, but my credit already 2.07 euro! next day I called 21.06.12 at 15.30 2 minute, and my call stop because no credit! why? my coiling 15 cent per minute!
Please back me credit! or I will write on all web, that you stilling money! and change your company tell...


I checked their website but was unable to find an email address. Call them through the number I gave and maybe customer reps can provide you with the email address.


but not have a email address? because i have the same problem like @Hennadiy


You can contact Wind Italy customer service by dialing 155 on your Wind Italy phone.



Not the answer you were looking for?