Just bring your active phone and they will tell your current provider that you're dropping them like a bad habit.

Typically, you can move your number if:
- It's an active mobile or landline number
- Koodo has service in that area
- It's from a service provider in the same local calling area
- Number Portability is available in that area

Tips for moving to Koodo
- Keep it live. Don't cancel your current service before switching to us. Your phone number must be active in order to move it.
- Have it at hand. Have your phone, an invoice from your current service provider and if possible, your service agreement handy when you move your number. Just to be safe, you should review your existing service agreement to find out what charges might apply.
- Don't delegate. Only the authorized account holder can transfer a number.

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